Defcon Mobile Locksmith Reviews (1)
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Defcon Mobile Locksmith Rating
Description: Locks & Locksmiths
Address: 255 Park Ave, Worcester, Massachusetts, United States, 01603
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I paid this company in full on the day of service for the installation of a keyed deadbolt lock and new keys for my front door. He spent several hours trying to install it and said he would have to return with a new part that had to be ordered. He said it was safe, but needed a new part to make it more secure. He said he would be back the following week and make my new keys at that time. Because he was a local business I paid him at that time. He left a mess on the floor from his drilling and took too much time to do a simple job. I should have been suspicious. When he didn't call me back about the part, I began calling him. He assured me that the part was ordered but he was having trouble getting it. My son looked up the lock on line and found he had overcharged me both the cost of the lock and the fee he stated he would charge. He took advantage of a senior citizen living alone. After 2 months of trying to get him to return, he stopped answering his phone. I left numerous messages. I don't trust him to return to my home.Product_Or_Service: MUL-T-LOCKOrder_Number: XXXXXXDesired SettlementI paid him $725 for work that was done shoddy and incomplete. I want a refund of $500 to pay a reputable locksmith to redo his work and finish what I paid for. The lock sold on line for less than $200.