Defensive Driving School Reviews (5)
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Defensive Driving School Rating
Address: 108 Avenue A, Snohomish, Washington, United States, 98290-2926
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Per [redacted] request, I have refunded $back to the card that was used to make the original purchase which is what was offered previously as well as a variety of options to retake the testPlease keep in mind that it typically takes days for your card merchant to post it back to the user's account
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to mePlease process my refund, and confirm when you have done so.Sincerely, [redacted]
The parent signed up for a course online and agreed to our terms and conditions which state the requirements for teens to get a license in the State of *** (which include obtaining a learner's permit)We have this electronic documentation of the agreed to terms and conditions and are
prepared to show this should customer attempt to dispute the charges with her credit card companyThe student attended the first day of classAfter which the parent decided the student didn't need to take the courseOur refund policy is that when a cancellation is made before the 2nd day of class that a 50% refund will be givenThis amount of the refund due is $While I understand that the customer doesn't believe we have incurred any cost, we have incurred credit card fees, admin time, overhead and instructor classroom timeWe would like to move on and if the customer will accept a refund minus a $admin fee and confirms with the Revdex.com her satisfaction, we will process the refund the same business day (refund amount would be $485)
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please process my refund, and confirm when you have done so.Sincerely, [redacted]
Per [redacted] request, I have refunded $25 back to the card that was used to make the original purchase which is what was offered previously as well as a variety of options to retake the test. Please keep in mind that it typically takes 3 days for your card merchant to post it back to the user's...
account.