Ms [redacted] was contacted by our office due to a past due account that was being held in our office for her not for a Mr [redacted] as she statesShe spoke with a representative in our office on July 27, and explained to that representative that she had filed for bankruptcyMs*** verified that information and the account was closedWe have not made any further contact with Ms [redacted] since that day until she reached out and spoke with Ms [redacted] and stated that she was not the correct individual we were looking to contactNo further contact will be made with this individual
Definitive Consulting Services is an industry leader and we apologize for the inconvenience in regards to having a relative contacted by our officeWe have spoken with the client in regards to this and have ceased contact with this individual
I am rejecting this response because: I do not accept the validity of any debt supposedly held by this firmI have no intention of paying them, entering into a payment arrangement or accepting any offer from this firmI do not owe them any moneyThe mention of the firm's "investigation department" is meaningless except to use a vaguely threatening-sounding word in their responseI am not impressed.Please have this firm confirm their receipt of my refusal to pay them any money for any purpose, everI will consider the matter resolved when I receive such confirmation
Definitive Consulting Services is an industry leader in the debt collection industryWe thrive on assisting our clients in achieving their financial goalsMs [redacted] claim that we contacted her repeatedly on Sundays in incorrect as our office does not open on SundaysMs [redacted] spoke with a representative in our office on May 20, and understood and acknowledged that she was liable for this debtMs [redacted] set up and provided payment information to our office and received documents stipulating that she would fulfil her obligation in regards to her account Her payments declined and when we made attempts to reach out to her regarding the declined payment she hung up on her representativeShe has not been contacted since June 15,
Ms [redacted] was contacted by our office due to a past due account that was being held in our office for her not for a Mr [redacted] as she statesShe spoke with a representative in our office on July 27, and explained to that representative that she had filed for bankruptcyMs*** verified that information and the account was closedWe have not made any further contact with Ms [redacted] since that day until she reached out and spoke with Ms [redacted] and stated that she was not the correct individual we were looking to contactNo further contact will be made with this individual
Definitive Consulting Services is an industry leader and we apologize for the inconvenience in regards to having a relative contacted by our officeWe have spoken with the client in regards to this and have ceased contact with this individual
I am rejecting this response because: I do not accept the validity of any debt supposedly held by this firmI have no intention of paying them, entering into a payment arrangement or accepting any offer from this firmI do not owe them any moneyThe mention of the firm's "investigation department" is meaningless except to use a vaguely threatening-sounding word in their responseI am not impressed.Please have this firm confirm their receipt of my refusal to pay them any money for any purpose, everI will consider the matter resolved when I receive such confirmation
Definitive Consulting Services is an industry leader in the debt collection industryWe thrive on assisting our clients in achieving their financial goalsMs [redacted] claim that we contacted her repeatedly on Sundays in incorrect as our office does not open on SundaysMs [redacted] spoke with a representative in our office on May 20, and understood and acknowledged that she was liable for this debtMs [redacted] set up and provided payment information to our office and received documents stipulating that she would fulfil her obligation in regards to her account Her payments declined and when we made attempts to reach out to her regarding the declined payment she hung up on her representativeShe has not been contacted since June 15,