I would like to respond to a claim (ID # [redacted] that was submitted by Mrs. [redacted]. I have been working with Mr. [redacted] to resolve his a water leak in his vehicle. Mr. [redacted] and I had agreed to get the concern resolved the week of...
04/11/2016 when I return from a conference. We have currently agreed that Defouw Chevrolet / BMW will refund the full amount of $484.43 for the repair we performed and that Mr. [redacted] will reach out to the company that created the water leak while replacing the convertible top on his 1999 BMW and resolve the concern with the water leak. Gene [redacted] Service Manager Bill Defouw BMW
My husband and I just bought a new car from Defouw in Lafayette. We were expecting a dreaded day of car salesmen. Well we got the opposite! It was a great experience! [redacted] and [redacted] were awesome! They got us in a new car in our price range and didn't try to make us spend more than we had wanted to. If you want a vehicle at a great price and friendly staff check this place out first! We r very happy customers and love our new car!
Incredibly unprofessional customer service. Deceitful in their promises. Take a florescent light with you to check the paint. Watch out for all the potholes in the road there, it's a minefield. If you would like to read correspondences, feel free to contact me.
I would like to respond to a claim (ID # [redacted] that was submitted by Mrs. [redacted]. I have been working with Mr. [redacted] to resolve his a water leak in his vehicle. Mr. [redacted] and I had agreed to get the concern resolved the week of...
04/11/2016 when I return from a conference. We have currently agreed that Defouw Chevrolet / BMW will refund the full amount of $484.43 for the repair we performed and that Mr. [redacted] will reach out to the company that created the water leak while replacing the convertible top on his 1999 BMW and resolve the concern with the water leak. Gene [redacted] Service Manager Bill Defouw BMW
My husband and I just bought a new car from Defouw in Lafayette. We were expecting a dreaded day of car salesmen. Well we got the opposite! It was a great experience! [redacted] and [redacted] were awesome! They got us in a new car in our price range and didn't try to make us spend more than we had wanted to. If you want a vehicle at a great price and friendly staff check this place out first! We r very happy customers and love our new car!
Incredibly unprofessional customer service. Deceitful in their promises. Take a florescent light with you to check the paint. Watch out for all the potholes in the road there, it's a minefield. If you would like to read correspondences, feel free to contact me.