Deja Blue Beauty Salon

Sent Via Online Portal Dear Mediator:I have rea [redacted] recent response This office has provided a copy of the signed check in question along with validation I do not understand why [redacted] stated "this office has not provided any debt validation" please advise if he did not have access to the check copy and I can certainly send same to him again directly so he may further review.To respond to [redacted] allegations and slanderous remarks against my company I advise him we operate in strict compliance with the FDCPA This matter was marked disputed and he was provided a copy of the check To complete the "fraud" process we simply asked [redacted] to provide supporting documentation and a reason why this signed check with his name and address is not owed and outstanding, i.eidentity theft, etc however, [redacted] refuses to address same Furthermore, to address another allegation [redacted] made, this firm does not purchase any debts and manages outstanding debts on behalf of our clients, in this case, the funds would be returned to CVS Caremark, as that is the creditor the returned check was made payable to and passed to in My staff always handles matters in a professional manner and goes above and beyond to assist consumers that have a matter placed in our office However, [redacted] is making slanderous and insulting comments that we are cyber-stalking or harassing him We do not engage in any such behavior He have discussed the returned check placed in our office and provided him a copy of same, he yelled aggressively at the representative that tried to assist him and then filed this Revdex.com Complaint When I provided a response through the Revdex.com he responded back that we are continuing to "harass" him, however, as required policy, we responded and provided a copy of the check for [redacted] , through the Revdex.com portal, we have not reached out to him at all since he yelled at the representative in my office Please advise how you would like me to further handle the threats made against my firm from [redacted] as I have been trying to assist [redacted] with this matter and still remain personally available to discuss same with him to resolve He should be advised that the returned check in my office is currently listed as disputed and we requested same be deleted while we await proper paperwork proving fraud, we have not reached out to him since the day he yelled at the representative and have only gone through the Revdex.com to address his concerns as requiredI do hope we are able to come to a resolution.Respectfully Submitted,Crystal M [redacted] , Esq

Sent Via E-mail Only [redacted] Dear Sir or Madam:I have reviewed the consumer's complaint Please be advised, my firm was collecting on a debt that was created on June *, The consumer paid the account on August **, Depending on the client's remit schedule, the earliest a client usually receives payments is weekly Considering we had a shortened work week due to the Labor Day holiday, only business days have passed since the consumer has made the payment to the firm It takes a couple of days for payments to be posted and closed out and the client and creditor to be sent notification of same This account has been paid and client will get notification in the upcoming remit A representative of the firm spoke with the consumer this morning, as she called into our office, and we advised her that only days have passed and it was being handledThe first call went unanswered as it was over the Labor Day weekend and representatives have been working on returning calls from the weekend over the last two business daysAdditionally, the consumer requested another paid in full letter be sent out as she did not receive the first one and that request was submitted Please do not hesitate to contact me if you shall need any additional information on this above accountBest Regards,Crystal M [redacted]

Sent Via E-mail Only As Requested Re: LOCM ref # [redacted] Dear Mediator: Please be advised a debt that resulted from a returned check provided by [redacted] issued to North East Animal Hospital on November **, (copy attached) was placed in my office for recovery effortsIn Colorado, a licensed attorney may collect debt on behalf of their clients and does not need a collection agency licenseI have attached a copy of the check for [redacted] 's review I currently have this account listed as disputed after reading [redacted] 's Revdex.com complaint After [redacted] has reviewed same, she can contact me directly at ###-###-#### to discussI will be happy to personally assist her Best Regards,Crystal M [redacted]

Sent Via Online Portal Dear Revdex.com representative: I have thoroughly reviewed the complaint I have attached the two copies of the checks that have been placed in my office for collections signed by [redacted] with service dates of January *, and January *, respectively [redacted] can review the checks and reach out to me personally at ###-###-#### and I would be happy to discuss the matters and assist her with a resolution of same At this time, I have listed them as disputed, as [redacted] stated she does not remember these checks and did not believe they were hers I will keep this account as disputed in my office until [redacted] has had proper time to review and will properly notate the credit report.Please do not hesitate to contact me if you need anything additional I look forward to resolving same with [redacted] ***Best Regards, [redacted]

Sent Via E-mail OnlySubmitted Via the Online Portal Dear Sir or Madam: *** ***'s can mail her payment(s) to ** *** *** *** *** *** *** ** ***. She should place her file number on all certified checks or money orders so it can be properly tracked and
postedHer file number is ***. Please be advised, a representative at the firm spoke with *** ***'s at 12:30pm today to work out a payment arrangement to resolve two returned checks placed in our office for collections that *** ***s wanted to take care of now that should could resolve them. We did offer to break up the amount due for her and she arranged to pay a portion today and the balance at the end of the month. At 1:21pm the administrative deptreceived the email requesting an address. The law firm is certainly not stating she cannot mail the payment we just did not respond to her email as of yet requesting the address, since it only came in a little over an hour ago. She could of simply called in and any representative would of provided same to her I am not sure why she reached out to the Revdex.com. The address is also available on the websiteWe accept many forms of payment. If *** ***s has any other issues she needs assistance with she can certainly reach out to me directly at ###-###-#### and I will be happy to help her. Best Regards,Crystal M***, Esq

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** *** * ** *** *** *** * ***Dear Mediator: Attached please find the two returned checks in *** *** ***'s name that were placed with my office to purse recovery. If *** *** has paid the outstanding balance after the date in which these checks were returned she can provide proof of replacement payment to me and I will forward same on to my client. At this time, these checks are outstanding, however, I have reached out to my client advising them *** *** has disputed same as having been previously paid and am awaiting a response/confirmation if a replacement payment was made after the date of placement with my firm. At this time, the account has been marked as disputed and is in a hold status until client and/or *** *** provide confirmation of replacement payment. Please do not hesitate to contact me if you need anything additional on this matterBest Regards,Crystal M***

Sent Through Online Portal Only *** *** *** * *** Dear Sir or Madam: I have reviewed
the complaint received by your office from *** *** ***. The facts *** *** put forth are inaccurate. My office is trying to collect on a failed transaction placed in my office by Global Payments in January of 2014. The debt originates from a failed transaction on September **, to *** *** ***. My firm does not purchase any debt and a representative at my firm would not advise *** *** that the debt was bought. My client, Global Payments, however, is a guarantee company that does satisfy a failed transaction to one of their creditor clients, in this case, *** *** *** *** *** *** *** *** *** ** *** *** to collect on the failed payment due The firm will accept $to resolve this matter. *** *** can contact me directly at ###-###-#### to resolve same and make payment, I will be happy to assist her

*** *** *** *** ***
*** *** *** * ***Dear Sir or Madam:Please be advised I have received and thoroughly reviewed *** *** complaint this morning. Shortly thereafter, *** *** telephoned my office to resolve/pay the balance and requested he be able to get this resolved as quickly as possible. I advised *** *** I would respond to the Complaint by the end of the business day so this could be resolved and paid for as quickly as he would like same to be handled. This matter was placed in my office by Global Payments for an unpaid check, check number ***, from a stop payment to *** *** *** *** ***. *** *** advised me that he did not dispute owing the amount, but rather, disputed the remark regarding the stop payment on the check. He further advised, he understands the money was not deducted from his account but he believes it was a mistake from a wrong account number at the time of cashing same, since he never requested a stop payment on this check. I advised *** *** I reached out to my client to get further details regarding the lack of payment on the transaction and he said his ultimate goal was to rectify the situation by paying what is owed but wanted the firm and the creditor to understand there was a mistake somewhere during the transaction because he never stopped payment on that check. Once this response is received, I told *** *** he can call my direct line personally and I would be happy to assist him with making the payment so he can have this matter resolved and closed. I will additionally notify the client of the situation and relay what *** *** believes happened was a mistake during the cashing/depositing of the check since he never issued a stop payment. I did kindly ask *** *** if the firm did anything that caused him to file a Revdex.com complaint and he advised he filed the Revdex.com complaint because we were not open on Saturday and he wanted to get the "*** ***" issue rectified immediately. I was glad to hear there was no negative experience with the firm but rather a concern regarding why the matter was not paid at the cashing/depositing of the check which we can certainly work with him to get that information to our client and resolve the balance due to get it closed in our office. After your office and *** *** reviews this response, *** *** can reach me directly at ###-###-#### so I may assist him with resolving same and getting this matter closed outPlease do not hesitate to contact me directly if you need anything further from my office.Best Regards,Crystal M***, Esq

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I see that the attachment is a check written by meI will have to investigate this. Why did the recipient not contact me, and why did it take 5+ years to go to a lawyer.I will look to see what this charge was for and if I have a receipt and if it was paid in full and will re-address this with the person I wrote check to
Sincerely,
*** ***

Sent Via E-mail Only Dear Mediator:Please be advised a returned check in *** *** ***'s name was placed in my office for collections in August of 2014. The check was dated December **, 2013, check number *** with the name and address (same address *** *** provided on
this complaint) to CVS for 79.77, copy of check attached for your an* *** *** review. My office offered to provide a copy of the check and explained all the details about the debt politely to *** ***, however, he was yelling and very aggressive with the representative at my office trying to assist himHe demanded it be removed and that it was fraud. She asked if he was a victim of identity theft to explain the documentation needed to close this matter out, police report, etcfor a fraud dispute but *** *** just screamed at my representative and ended the call then I received this complaint.I will be happy to personally assist *** *** after he has reviewed the attached returned check and resolve the matterMy direct line is ###-###-####Thank you Sincerely,Crystal M***

Sent Via E-mail Only [redacted]    Dear Sir or Madam:I have reviewed the consumer's complaint.  Please be advised, my firm was collecting on a debt that was created on June *, 2015.  The consumer paid the account on August **,...

2016.  Depending on the client's remit schedule, the earliest a client usually receives payments is weekly.  Considering we had a shortened work week due to the Labor Day holiday, only 5 business days have passed since the consumer has made the payment to the firm.  It takes a couple of days for payments to be posted and closed out and the client and creditor to be sent notification of same.  This account has been paid and client will get notification in the upcoming remit.   A representative of the firm spoke with the consumer this morning, as she called into our office, and we advised her that only days have passed and it was being handled. The first call went unanswered as it was over the Labor Day weekend and representatives have been working on returning calls from the weekend over the last two business days. Additionally, the consumer requested another paid in full letter be sent out as she did not receive the first one and that request was submitted.  Please do not hesitate to contact me if you shall need any additional information on this above account. Best Regards,Crystal M[redacted]

Sent Via Online Portal  Dear Revdex.com representative: I have thoroughly reviewed the complaint.  I have attached the two copies of the checks that have been placed in my office for collections signed by [redacted] with service dates of January *, 2012 and January *, 2012...

respectively.  [redacted] can review the checks and reach out to me personally at ###-###-#### and I would be happy to discuss the matters and assist her with a resolution of same.  At this time, I have listed them as disputed, as [redacted] stated she does not remember these checks and did not believe they were hers.  I will keep this account as disputed in my office until [redacted] has had proper time to review and will properly notate the credit report.Please do not hesitate to contact me if you need anything additional.  I look forward to resolving same with [redacted]. Best Regards,[redacted]

Sent Via the Online Portal                            Re: [redacted]  Dear Mediator:            Please...

be advised my client placed an outstanding check, check number [redacted], dated May **, 2010 payable to Keith R[redacted] for $225.00 for "windows" as listed in the memorandum portion of the check to pursue collection of same because it was returned, copy of same enclosed for [redacted] review.  The balance in questions is still owed and outstanding. If [redacted] believes this was paid with a replacement payment or was not issued by her, she may submit documentation (proof of payment and/or police report etc. for review).            Please have [redacted] review the check in question and contact me directly to resolve at ###-###-####.  I will be happy to personally assist [redacted] with this matter.  Thank youCrystal M[redacted], Esq.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Sent Via Online Portal  Dear Mediator: As my earlier response noted. I have listed this account as "disputed."  I am not sure what further actions [redacted] would like me to take without any documentation or reasoning.  She continues to respond that my response has Not satisfied her but there is nothing more that can be done unless she provides proper documentation to have the account go from disputed to closed out.  At this time, the account is listed and noted as disputed.  Thank you Crystal M[redacted], Esq.

Please see the attachment originally send on November [redacted].  I have had our administrative assistant dept. re issue another letter and send to [redacted] today after reading in his complaint that he did not receive a paid in full letter after making his last payment on November *, 2015....

 Thank you[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The fact that this was sold to yet another entity is not acceptable, these services were DISPUTED in 2013 without resolution and they remain DISPUTED.
also , your representative Lee provided ALL of the incorrect information listed in the dispute letter that was sent to your administrative department.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

This company has violated my privacy rights, has not provided any debt validation as requested, and is one of many debt collectors who claim to be trying to collect an alleged bounced check, when there was  no such thing.This company harrasses me, calls at odd hours, will not identify how they happened to come across an alleged colection they have nothing to do with.They refuse to reveal if they purchased a pool of debts without verifying the veracity of the debts.This company refuses to stop reporting against me witout any justification.I am planning on suing them for slander, extortion and violation of FDCPA, of which many individual s complain against this company.I will be writing to the NY Attorney General to get this illegal debt ( alleged debt ) collection company shut down immediately.I am planning on filing a cease and desist with the courts now that this company has refused to cease and desist despite my written requests to do so.I am not ever going to speak with this sleazy company, but will have the local police address my complaints with their efforts at stealing from me. They refuse to take my name out of their database , they refuse to validate the debt and they are in violation of [redacted] collection practices as put forward by the Consumer Financial Service bureau, whom I will be sending this letter to along with additional complaints.These people must be stopped from cyber-stalking, harrasement and fraudelent claims.signed, [redacted]Signed, [redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]