Dek Wat Muay Thai

Client came in and asked to freeze account for product launch, failed to pay freeze free as outlined on contract. Contract not fulfilled, client initialed, printed name and signed in multiple places accepting cancellation policy of 30days notice in person in writing (we provide a
cancellation form to protect both client and business) Client also initialed and agreed to policy regarding automatic rollover of membership at end of term which was not met

Complaint: ***I am rejecting this response because:
As mentioned in my original complaint, the contract that I was presented with was for the ORIGINAL location of 7th Avenue in Oakland California
However, the business subsequently moved more than miles away to *** *** ***, Oakland California within months of my registrationThe move resulted in myself no longer being able to use this service
Moreover, there is no stipulation in the contract signed that mentions anything about continuing service should the business change locationThis means that the contract signed was for the original location, and does not carry over in the instance of a location change
Sincerely,*** ***

We moved miles away, and said client made trips here to freeze account at which time he could have canceled and after a discussion chose not too. Client is trying to circumvent well documented membership agreement months after moving miles to which no other client objected. Feel free to come in and cancel at anytime, as outlined in the member agreement where the policy is clearly stated and agreed to. Tell us why here