Del Amo Motorsports

*** ***,
Sorry for taking so long to respond to you, at this time I will
not be able to give you a gift card for any amountI have looked at all the
notes and also the paperwork and signed agreementAnd at this time nothing is
owed to you from this Deal
I have
attached a worksheet for you to review just in case you
do not have your paperwork in front of youPlease note how we discounted the
unit from $*** to *** (that is more than $***) I
apologize if in any way we caused the confusion but according to the Sales
Manager he went over all numbers with you and double check you understood there
was nothing else owed
I know sometimes via email or having several people involved it
could cause confusion but trust me, You got an Amazing deal on this unit
Respectfully yours,

Review: [redacted] I Purchased an [redacted] from [redacted] and was promised a $[redacted] gift card but was denied it after the sale. We agreed that for the [redacted]: [redacted]VIN: [redacted]and $[redacted] gift cardwith the purchase I would pay $[redacted]+$[redacted]freight+$[redacted] Assembly+$[redacted] Sales tax,+tax and lic$[redacted]. for a total of $[redacted]and I would get a trade of [redacted] for my motorcycle.After the sale I asked for my Gift card With no advance notice before the sale I was told that because I got such a good deal they cold not give me my gift card as promised. After spending a week working with the internet salesperson and having the first deal sold out from under me, I gave them another try only to have this happen. I tried to work this out with the Store Manager. I was told to take it or leave it. I have the Original website ad with the offer,my paperwork and my email with the same offer as seen below:Hi [redacted],No sure if you received my previous email so I'm sending it again:I received another inquiry from you and this time for a new [redacted]. The '[redacted] is a fantastic vehicle and a great choice. It's the last one we have, is currently onSALE and we are providing a $[redacted] gift cardwith the purchase of the vehicle (which can be used on anything in the store (such as parts, accessories or service) apart from the price of the vehicle itself): Condition: NewRetail Price: $[redacted]Selling Price: $[redacted].**Stock Number: [redacted]Year: [redacted]Make: [redacted]Model: [redacted]VIN: [redacted]Color: REDAre you still available to go look at it on Thursday? I still have your finance application and can have it ready for our sales manager when you visit the store.In terms of your trade in- it's difficult to say without seeing the bike in person and having it properly appraised (thank you for the picture by the way) but based on Kelley Blue Book the Trade in value is about $[redacted]Inventory SpecialistDesired Settlement: I would like a mutual resolution of spliting the value of the gift card and receiving a $[redacted] gift card for parts or labor.

Business

Response:

[redacted],