[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
Thank you for bringing this issue to our attention. I attached the final scope of work performed by Champion Restoration, July, 2015, and we did not "detach and reset" any toilet per Mr. [redacted] complaint. The work performed, per the attached estimate is what was billed... so Champion does not feel that we owe Mr. [redacted] for work not performed. Champion has a great rating with the BBB because we always do our best to respond quickly to any customer complaints. It is unfortunate that Mr. [redacted] is not satisfied, and as an owner I do wish that were not the case, however, our records do not indicate malice on the part of Champion Restoration. Thank you
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
Thank you for bringing this issue to our attention. I attached the final scope of work performed by Champion Restoration, July, 2015, and we did not "detach and reset" any toilet per Mr. [redacted] complaint. The work performed, per the attached estimate is what was billed... so Champion does not feel that we owe Mr. [redacted] for work not performed. Champion has a great rating with the BBB because we always do our best to respond quickly to any customer complaints. It is unfortunate that Mr. [redacted] is not satisfied, and as an owner I do wish that were not the case, however, our records do not indicate malice on the part of Champion Restoration. Thank you