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Del-Vest Restaurant

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Del-Vest Restaurant Reviews (3)

Terrible service, will not answer call, technician did sloppy workscrews loose on cover plate of appliance and services rendered was not checked to determine if the issue was resolved

As a result of a service contract on our washing machine, that had been leaking water, we were directed to Duvall's Appliance Service Karl M*** was the technician and I think owner who did the repair Karl arrived early, which was great since it was the day before Thanksgiving We had moved most of the things away from the washer but not everything He jumped right in and helped move the last few things out of the way without batting an eye Karl very quickly diagnosed and fixed the problem we were having He explained what caused the leak and answered any questions I asked He was polite and customer-service oriented While I hope I never need washing machine repair again, I'd call Duvall's and ask for Karl if I do!

I have made many purchases from the Top Notch Appliance located 4712 s Ashland. They sell used appliances. I purchased a used kitchen stove in July 2016. The oven stops working in September 2016. They give you a 30 day warranty. Store credit only. I cannot buy the part I need for the oven because the serial numbers have been worn off. I paid $150.00 for the stove and $30.00 for delivery.The Top Notch people will come out but they charge $40.00 for stove inspection but that $40.00 will go towards a replacement part but it will cost $150.00 to repair the oven. If I had $300.00 for a stove I would purchase a new stove, not one that may continue to have service problems. How do I know that these breakdowns are not deliberate? They can put in a part that will last only until the warranty is up and continue to make money from the same customer{s} many times over. How is the customer to know? I feel they could be more considerate in their business practices and not try to cheat the customer{s} so they can fatten their pockets off the unsuspecting clients. I will not do business with this company in the future and will not recommend them to any person I know.

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