Delaney's Pest Control

Since talking with John Deere, Taylor & Messick, Inchas agreed to perform the warranty work on Mr [redacted] 's John Deere tractorTaylor & Messick, Inchas even picked Mr [redacted] 's tractor up and brought it back to our dealership at no charge to Mr [redacted] After this warranty work is completed, Taylor & Messick, Incagreeswith Mr [redacted] 's statement that Taylor & Messick, Incwill no longer be doing business with Mr [redacted] , Advantage Lawn Care & Landscaping , and Shore Professional Services, LLC.Taylor & Messick, Incstands behind their first response to this matter

Since talking with John Deere, Taylor & Messick, Inchas agreed to perform the warranty work on Mr*** ***'s John Deere tractorTaylor & Messick, Inchas even picked Mr***'s tractor up and brought it back to our dealership at no charge to Mr***After this warranty work is completed, Taylor & Messick, Incagreeswith Mr***'s statement that Taylor & Messick, Incwill no longer be doing business with Mr*** ***, Advantage Lawn Care & Landscaping , and Shore Professional Services, LLC.Taylor & Messick, Incstands behind their first response to this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Enclosed is the information in regards to the issue. As you can see by the letter it wasn’t addressed to the correct company, none the less according to their response they stated they wish to stop business with All my companies, that isn’t in there. However you can see by the time cards that we were overcharged they did send me their time bill sheet which is also attached. As I stated we checked all components but we didn’t check any grounds, we checked as stated all solenoids, fuses, relays, seat switch, deck safety switches. What strikes me is the conversation *** *** had with me saying I was unprofitable with the parts sales, when we just spent thousands on new equipmentAs you can see by the last two emails we tried to buy the from this dealer, when in fact he said he could get it then he couldn’t, stating that the dealer sold it. He couldn’t find one anywhere in his region so I located the machine on my own. He was giving the chance, but the warranty info was assigned to his dealership. In regards to us passing other dealerships, *** was made aware why we don’t do business with Atlantic Tractor and with these issues at his dealership after this warranty work, he will also be added to that list. We simply as a business can’t be taken advantage of and what Mr*** is failing to see is the fact the proof is there that they over charged us and when we brought that too their attention we get the knife. If this is his business practice I’m sure in time other clients will find out and make the same complaint. He has also stated he can refuse service, but in speaking to John Deere, that topic has never came up, in fact he sent his role back down to pick up the tractor to take to his shop to repair after I contacted John Deere customer service directly. So in regards to his response it is basic and he is attempting to bend the facts and cover himself, but the truth is in black and white

This letter is in reference to Mr*** *** complaint against Taylor & MessickInc On March 24, Mr*** brought his John Deere Wide area mower up to the dealership because the PTO would not engageMr*** did talk to the service department and told them want he had
done We followed the proper diagnostic procedure to correct the problem We also found a problem with the electric system causing the PTO not to workEven though the customer told us what he hadJune, we had to start fresh because how were we to know that the customer did the diagnostic steps properly The total bill came to $1, Mr*** said that he did not agree with the bill and said he was over chargedMr*** requested to see the copy of the time cards, and since we had nothing to hide, we emailed him the copies He still was not happy with the bill and only paid $ This is a difference of $Since Mr*** only paid what he thought the job should have been we at Taylor & Messick sent him a certified letter on September 18, stating that we no longer want to have a business relationship with him or any of his companies.Mr*** had his employees bring a John Deere tractor to our dealership the week of August 10, and we informed them about the situation and had them take the tractor homeThis tractor was not purchased from our dealership.John Deere is aware of the situation, and said that we have the right as a John Deere dealer to refuse to do work on a customers John Deere equipment John Deere also asked why the customer is coming to our dealership when he goes by two other John Deere dealers to get to Taylor & Messick.Please feel free to call me at the dealership for any further questions about this situation *** *** ***