Delaney's Pest Control

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Enclosed is the information in regards to the 1600 issue.  As you can see by the letter it wasn’t addressed to the correct company, none the less according to their response they stated they wish to stop business with All my companies, that isn’t in there.  However you can see by the time cards that we were overcharged they did send me their time bill sheet which is also attached.  As I stated we checked all components but we didn’t check any grounds, we checked as stated all solenoids, fuses, relays, seat switch, deck safety switches.  What strikes me is the conversation [redacted] had with me saying I was unprofitable with the parts sales, when we just spent thousands on new equipmentAs you can see by the last two emails we tried to buy the 4720 from this dealer, when in fact he said he could get it then he couldn’t, stating that the dealer sold it.  He couldn’t find one anywhere in his region so I located the machine on my own.  He was giving the chance, but the warranty info was assigned to his dealership.  In regards to us passing other dealerships, [redacted] was made aware why we don’t do business with Atlantic Tractor and with these issues at his dealership after this warranty work, he will also be added to that list.  We simply as a business can’t be taken advantage of and what Mr. [redacted] is failing to see is the fact the proof is there that they over charged us and when we brought that too their attention we get the knife.  If this is his business practice I’m sure in time other clients will find out and make the same complaint.  He has also stated he can refuse service, but in speaking to John Deere, that topic has never came up, in fact he sent his role back down to pick up the tractor to take to his shop to repair after I contacted John Deere customer service directly.  So in regards to his response it is basic and he is attempting to bend the facts and cover himself, but the truth is in black and white