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Delaware Business Incorporators, Inc.

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Delaware Business Incorporators, Inc. Reviews (1)

Review: I am a Canadian citizen that was looking to open a LLC and bank account in Delaware. In September, I chose to work with Delaware Business Incorporators (DBI) because, as specified on their website (http://www.delawarebusinessincorporators.com/Delaware-LLCUS-Bank-AccountDelawar... and in the invoice (can provide copy), they were supposed to open a US bank account for me without me having to travel to the US. After opening the LLC, for weeks they were telling me that they will open the bank account and on December 9 2013 finally sent me an email (can provide copy) telling me that my account was open (with account number, wire information etc.). Upon receiving this information, I contacted [redacted] from DBI on the 9th of December 2013 to confirm the opening of the account and she told that yes the account will be open and functional on the next business day guarantee and that we should have no problems starting conducting business. One of the members of our LLC then went ahead and sent a wire transfer to the specified bank account that was supposed to be functional.

Later that day I called the bank to notify the manager of an incoming transfer to the LLC's account, the bank told me that the account was never opened and that it was impossible to open it without me personally going to the US (contrary to what DBI has promised me, what is written on their site, specified in our agreement and what I have paid for). The bank manager also told me that she hadn't spoken with [redacted] from DBI in a while and that she never gave any confirmation that the account was open. I feel that I was lied to by DBI. Also the money that was sent to the account by one of our members never went through and to this day we still don't know where it is, which is very inconvenient.

When I called DBI and told them that the bank told me that the account can’t be open, they told me they will try another bank and that I should expect to hear from a new bank soon, and this was the end of our communication. No more responding to my calls, messages, and emails. I never heard from any other bank or DBI again. Sometime later, I learned that it against the law in the US to open a bank account without me travelling there and many banks that I called myself told me it is impossible, so I feel that they lied to me from the beginning. Also, they promised me a real physical office (as stated in the invoice) and I never got any confirmation or lease agreement. Furthermore, the office address they provided me with is blacklisted everywhere and I cannot use it for business. The only thing that was successful was the registration of the company, but as you can see on the invoice and the deal offered on their site, this service only costs 595$, the rest of the amount was for the office and bank account, which never happened and I absolutely didn’t get what I paid for.Desired Settlement: I am very unsatisfied with the quality of service I received from DBI and their representatives. No honesty, no timely responses, no integrity. Every time I needed assistance, I had to call and email several times in order to get some sort of response, and even then they were taking several days to respond to my emails and some of my emails are still not responded to to this day.

Because the only thing that was successful was the registration of the company, I absolutely didn’t get what I paid for. I would like to receive a refund for all the other services that they promised and that failed to properly execute. Because the bank account cannot be opened, I absolutely do not need the office that is included in the package because the purpose of renting the office space was solely for the purpose of opening a bank account. Furthermore, the office address DBI provided me is flagged at several commercial merchants and they refuse to business with me unless I provide another address (banks refused opening an account for me with this address, car dealerships refused to sell a car to my company with this address). I would like a refund of 1495 $ US.

Also I would like to stop doing business with DBI. I will find another registered agent in Delaware for my LLC and transfer it, as I am very disappointed with the quality of the service received and do not wish to work with them any further.

Business

Response:

[redacted]

TO WHOM IT MAY CONCERN:

We are responding to a message from Revdex.com regarding [redacted] order of a U.S. Corporate Bank Account. We value our clients and our positive Revdex.com credentials. We hope to resolve this matter in a timely manner to the satisfaction of [redacted]

Our U.S. Corporate Bank Account Opening Service requires the assistance and cooperation of a banking relationship we have established. Unfortunately, the banks' requirements changed while we were processing [redacted] account. The account was opened and a bank account number was issued, however, there were outstanding banking documents that were not signed and returned in a timely manner from [redacted] When the documents were finally returned, the bank would not honor the account opening.

We have established a relationship with another bank and we are attempting to open a corporate bank account for [redacted] with that bank. The bank is requesting additional identification. We have requested this identification from [redacted] If we do not receive the additional identification that has been requested by Friday, January 3, 2014, at 3:00 p.m., we will cancel the bank account opening and refund $1,495.00.

We hope that this solution is satisfactory. We would still desire to have [redacted] as a client.

Consumer

Response:

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Description: INCORPORATION SERVICES

Address: 3422 Old Capitol Trail, Suite 700, Wilmington, Delaware, United States, 19808

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