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Delaware Valley Community Health, Incorporated

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Delaware Valley Community Health, Incorporated Reviews (1)

Review: I had scheduled a 4:30pm doctors appointment with this establishment and showed up early (as usual) around 4:05pm. I paid my $20 copay at the front desk and proceeded to the waiting area. There seemed to be quite a few people waiting around to be seen; however, the front desk made no mention of a long wait or the doctors being backed up with patients. Long story short, I ended up waiting until 5:30 and proceeded to the front desk to let them know I won't be able to stay past 6pm since I needed to return my sisters car at that point. The front desk girl proceeded to tell me that I had two patients ahead of me and that there is a chance I will not be seen by the doctor before 6pm. I let her know that I'd like to have my $20 copay refunded and will make an appointment for a later date. She told me to have a seat in the waiting area and that she would talk to her manager to see if I can be refunded. I waited and waited however...nothing. Finally I approached the front desk again and was told not only would my $20 NOT be refunded but she had cancelled my appointment (thinking I left although she was the one who told me to go back and take a seat) and now I had lost my place in the queue. This means I was taken out of my waiting spot and placed at the very end of the queue. So my waiting time went from one patient ahead of me to now four patients ahead of me. The office manager (finally) came out at the point to rudely tell me that she was not going to refund my money and that she had already deposited the money into the bank. She was so incredibly mean and acted as if I had NO business asking for a refund. Not to mention very deceitful as she could not make any eye contact with me while lying about my money already being in their bank account. The useless security man that works there had also felt compelled to throw in his two cents by saying if I didn't like the way they did things then I should just leave. I left there feeling so cheated and wondering how this is legal.Desired Settlement: I just want my money refunded.

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Description: Physicians & Surgeons - Family Practice

Address: 1412-22 Fairmount Avenue, Philadelphia, Pennsylvania, United States, 19130

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www.dvch.or

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Shady, yet now dead: once upon a time this website was reported to be associated with Delaware Valley Community Health, Incorporated, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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