Delca Heating & Air Conditioning Corp

Greg F [redacted] 11:AM to me Hello [redacted] I spoke with Tasha Slay yesterday and assured her she doesn’t owe us any moneyI also thanked her for the report making us aware of possible unacceptable sales tacticsI also told her I have not had this complaint before from this technicianBut it will be addressed at our weekly safety meetingSo all personnel can be again reminded of their responsibility to our customers to give them choices and recommendations based on findings.Tasha says she is satisfied with our crediting her account.Thank YouGreg F [redacted] President

Company responded by phone 6/13/16-***Mr [redacted] states that he has talked to the complaint and believes that the complaint has been resolved