Good Morning,It is our company policy to quote the $diagnostic fee with each service call, warranty or notAs stated, we also inform our customers that this fee will be waived if it's found that the there was a problem with our workmanship or parts replaced, otherwise the charge standsWe are scheduled to return today and will address your other concerns at that timePlease call the office at [redacted] if there is anything that you need prior to our visit todayThank you,Tara B***Office Manager
I would like to inform your office that Service Professionals has since replaced our boiler on Friday, February 27, with one that provides adequate heatingI would like to extended my sincerest gratitude for your assistance in resolving this issue Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: first of all the issue from march to this day is still standing I have no heatI am continuously paying service fee to get nothing done Regards, [redacted]
We will continue to deal with this through our attorney [redacted] had already contacted his attorney when I received this message.Thank you, [redacted] ***
Good Morning,It is our company policy to quote the $diagnostic fee with each service call, warranty or notAs stated, we also inform our customers that this fee will be waived if it's found that the there was a problem with our workmanship or parts replaced, otherwise the charge standsWe are scheduled to return today and will address your other concerns at that timePlease call the office at [redacted] if there is anything that you need prior to our visit todayThank you,Tara B***Office Manager
I would like to inform your office that Service Professionals has since replaced our boiler on Friday, February 27, with one that provides adequate heatingI would like to extended my sincerest gratitude for your assistance in resolving this issue Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: first of all the issue from march to this day is still standing I have no heatI am continuously paying service fee to get nothing done Regards, [redacted]
We will continue to deal with this through our attorney [redacted] had already contacted his attorney when I received this message.Thank you, [redacted] ***