dELiAs

I tried to place an online order. The order would not process or complete at the end. I tried this several times thinking the problem was on my end. After no success I then tried the customer service # which no matter what ext. I was on hold for over 10 minutes each. I then called a separate # on the website and was able to place the order, the person taking my order could not give an order confirmation but said I would receive and email. I never received email so proceeded to call # back to which they informed me they could give me NO information about my order. I then check my bank account and notice 3 charges in from the store in a pending section of my bank account. So I called the other # back the one I kept getting put on hold for long periods of time and finally got through to them, to which they pretty much said they were sorry but wait 3 days to see if it comes off my account and that they see no order # for me and they can give me no information about my phone order this morning. I would just have to wait it out an see if it went through. I explained my problem was that I have given my card # to someone and I am not even sure if they are legit and if they might try to steal my cc#. I have had no help but people telling me they are sorry they can do nothing.