Delicious Mexican Eatery, Inc. Reviews (1)
Delicious Mexican Eatery, Inc. Rating
Address: 11335 Montwood, Ste. A-3, El Paso, Texas, United States, 79936
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My husband and I went in tonight to pick up some dinner at your establishment. (12/15/2016 @ 6:10 pm) We live nearby and come here regularly. There were two people ahead of us and we waited to place our orders. When we got to the cashier, she asked what we would like and, as I was asking a question, she answered the phone while I was still talking. She takes a phone order and directs her attention back to us. She then asked me again what I wanted, without looking at me mind you, and as I starting answering again, a co-worker from the back interrupted the cashier to ask if she had seen her cell phone. Cashier turns to have a conversation with her co-worker while I had yet to finish my order. She then asks again what we would like and I ask my husband to place his order instead. While my husband is placing his order, the phone rings yet again and cashier proceeds to answer the phone and take another phone order while husband is still talking and placing his order in person. Not once were we able to finish a sentence or place a complete order. Husband and I look at each other and discuss whether we need to go someplace else. We agree that we have experienced some really bad customer service tonight and decide to leave. Cashier says "no wait!" with the other person still on the other line. I tell her that she has provided really bad customer service tonight. Husband and I leave incredibly disappointed. It doesn't matter how good the food is if customer service is bad.