DeLisa Waste Services

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] RevDex.com:The owner called me and apologized for the inconvenience I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Better...

Business Bureau:The owner called me and apologized for the inconvenience.
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Review: Delisa is a waste/recycle company that is contracted with [redacted] NJ. One of their employees broke the wheel off of my garbage can making it inoperable. I had to purchase a new can. They said that they are not responsible for any damages to customer cans and refuse to reimburse me for the cost of a new can. They can't go around breaking customer property and say that they are not responsible for damages.Desired Settlement: I want to be reimbursed for the cost of a new garbage can. Saying that they are sorry and apologizing doesn't cover the cost of a new garbage can. I can't go to the store and say Delisa is sorry and get a new garbage. I have to pay real money. The store won't accept their apology as payment.

Business

Response:

A check for $20 will be cut to and mailed to the resident. We have apologized for the inconvenience. Thank you.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

The owner called me and apologized for the inconvenience.

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

Regards,