Delite Products, Inc. Reviews (1)
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Delite Products, Inc. Rating
Description: INTERNET SHOPPING
Address: 3325 Cochran St., Suite 108, Simi Valley, California, United States, 93063
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Review: On 3/18/13 I mailed a check in the amount of $29.95 for one Pleasure Kit, the check was cashed on 3/25 and I received the kit on 4/1/13. I followed the instructions and the e-cig worked fine the first day, however, the next morning it would not work at all. Because Smokeless Delite offers a 30 days money back guarantee, I returned the item on 4/3 with a letter asking for a refund and the reasons why I was returning the product. Smokeless Delite received the item on 4/6 at 9:02am. To date, and after 4 e-mails, I have not received my refund or any type of acknowledgement.Desired Settlement: I want my $29.95 plus $3.09 for the shipping charges I incurred, total $33.04.
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Response:
We have processed the return. Per our policy, we require up to 14 days to process the refund. You should receive your check shortly.