Delta Dental Washington Dental Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Dear Mr. [redacted]:Delta Dental of Washington (DDWA) has reviewed the complaint
referenced by Case ID [redacted]. The complaint was filed by a subscriber to a
DDWA dental benefits plan.Because of confidentiality requirements of the Health
Insurance Portability and Accountability Act of 1996, 42 U.S.C. S...

1320d-9
(2010), we are not at liberty to discuss this issue with you without a signed
release from the subscriber. However, Delta Dental of Washington places an
extremely high value on the patient's experience with us. We have researched
and reviewed all available information. We will address this complaint directly
with the member, by letter.We appreciate your bringing this to our attention, and
providing us with the opportunity to work with our customer.If I can be of further assistance
with regard to this case, please do not hesitate to contact me at (800)
572-7835, extension [redacted].

June 8, 2017  Revdex.comAlaska, Oregon & Western WashingtonComplaint Department1000 Station Drive Ste 222DuPont, WA  98327   Attention:   [redacted]  RE:           Case...

ID:           [redacted]   Dear Mr. [redacted]: Delta Dental of Washington (DDWA) has reviewed the complaint referenced by Case ID [redacted]. The complaint was filed by a subscriber to a DDWA dental benefits plan. Because of confidentiality requirements of the Health Insurance Portability and Accountability Act of 1996, 42 U.S.C. § 1320d-9 (2010), we are not at liberty to discuss this issue with you without a signed release from the subscriber.  However, Delta Dental of Washington places an extremely high value on the patient’s experience with us. We have researched and reviewed all available information. We will address this complaint directly with the member, by letter. We appreciate your bringing this to our attention, and providing us with the opportunity to work with our customer.  If I can be of further assistance with regard to this case, please do not hesitate to contact me at (800) 572-7835, extension [redacted]. Sincerely,    Shannon K[redacted]Revdex.com CoordinatorDelta Dental of Washington cc: James D[redacted], President and CEO, Delta Dental of WashingtonKyle D[redacted], D.D.S., Dental Director, Delta Dental of WashingtonIsaac L[redacted], Compliance and Privacy Officer, Delta Dental of WashingtonSean P[redacted], Director, Government Relations, Delta Dental of WashingtonConsumer