Initial Business Response / [redacted] (1000, 10, 2015/08/31) */ We had been trying to contact the customer to resolve any outstanding issuesWe will be setting an on-site meeting with both Construction and Mitigation Managers to inspect said issues Initial Consumer Rebuttal / [redacted] (3000, 13, 2015/09/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Finally spoke with a representative of Delta DisasterA meeting has been set to go over the remaining problems that are yet to be resolvedNo action has been taken to resolve.I'm Final Business Response / [redacted] (4000, 16, 2015/09/14) */ These two emails from last week address our meeting on site as well as the customers and Delta's responses Hello [redacted] Well your reps came over and we did not come to any type of resolution Very disappointed in my dealings with your companyAt this point in time, I would just prefer not dealing with Delta DisasterI am not looking to hold back any type of payment, rather just want what damage done by Delta Disaster be made rightUnfortunately, your company never made things rightI will keep my report and findings with Revdex.com and share my poor experince via social media None the less, I will mail the remaining amount some time next week Very disappointed, [redacted] Deltas Response: Wed 9/9/8:AM Good morning [redacted] , I'm out of town but wanted to reply to your messageI did receive a call from my Mitigation Manager yesterday stating the meeting was held [redacted] also felt it didn't go well We need to discuss a credit or cosmetic allowance for the blinds and the message tableI want to be fair with you as we settle up on final paymentsPlease get back to me on what you feel is a fair credit Thanks, [redacted] Delta Disaster Services At this point we are awaiting Mr***'s reply to our email [redacted] Delta Disaster Services
Initial Business Response / [redacted] (1000, 6, 2015/12/22) */ ***, Please provide a time and date with a phone number to reach you at and I will have the necessary people on the phone to answer any question(s) you have on the status of your project
Initial Business Response /* (1000, 10, 2015/08/31) */
We had been trying to contact the customer to resolve any outstanding issues. We will be setting an on-site meeting with both Construction and Mitigation Managers to inspect said issues.
Initial Consumer Rebuttal /* (3000, 13, 2015/09/02)...
*/
(The consumer indicated he/she DID NOT accept the response from the business.)
Finally spoke with a representative of Delta Disaster. A meeting has been set to go over the remaining problems that are yet to be resolved. No action has been taken to resolve.I'm
Final Business Response /* (4000, 16, 2015/09/14) */
These two emails from last week address our meeting on site as well as the customers and Delta's responses.
Hello [redacted]
Well your reps came over and we did not come to any type of resolution.
Very disappointed in my dealings with your company. At this point in time, I would just prefer not dealing with Delta Disaster. I am not looking to hold back any type of payment, rather just want what damage done by Delta Disaster be made right. Unfortunately, your company never made things right. I will keep my report and findings with Revdex.com and share my poor experince via social media.
None the less, I will mail the remaining amount some time next week.
Very disappointed,
[redacted]
Deltas Response:
Wed 9/9/2015 8:58 AM
Good morning [redacted],
I'm out of town but wanted to reply to your message. I did receive a call from my Mitigation Manager yesterday stating the meeting was held. [redacted] also felt it didn't go well.
We need to discuss a credit or cosmetic allowance for the blinds and the message table. I want to be fair with you as we settle up on final payments. Please get back to me on what you feel is a fair credit.
Thanks,
[redacted]
Delta Disaster Services
At this point we are awaiting Mr. [redacted]'s reply to our email
[redacted]
Delta Disaster Services
Initial Business Response /* (1000, 6, 2015/12/22) */
[redacted],
Please provide a time and date with a phone number to reach you at and I will have the necessary people on the phone to answer any question(s) you have on the status of your project.
Mrs [redacted] was given our work statement prior to performing any services. (see attached) It clearly lists in Line #39: "Post Remediation Verification" in the work to be addressed. Additionally, a copy of an email is attached which confirmations that is service is/was to be performed. The customer was...
well aware of this service and it was further confirmed via an email that is was being performed. This customer owes us for the agreed to and performed services at her residence.
Initial Business Response / [redacted] (1000, 10, 2015/08/31) */ We had been trying to contact the customer to resolve any outstanding issuesWe will be setting an on-site meeting with both Construction and Mitigation Managers to inspect said issues Initial Consumer Rebuttal / [redacted] (3000, 13, 2015/09/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Finally spoke with a representative of Delta DisasterA meeting has been set to go over the remaining problems that are yet to be resolvedNo action has been taken to resolve.I'm Final Business Response / [redacted] (4000, 16, 2015/09/14) */ These two emails from last week address our meeting on site as well as the customers and Delta's responses Hello [redacted] Well your reps came over and we did not come to any type of resolution Very disappointed in my dealings with your companyAt this point in time, I would just prefer not dealing with Delta DisasterI am not looking to hold back any type of payment, rather just want what damage done by Delta Disaster be made rightUnfortunately, your company never made things rightI will keep my report and findings with Revdex.com and share my poor experince via social media None the less, I will mail the remaining amount some time next week Very disappointed, [redacted] Deltas Response: Wed 9/9/8:AM Good morning [redacted] , I'm out of town but wanted to reply to your messageI did receive a call from my Mitigation Manager yesterday stating the meeting was held [redacted] also felt it didn't go well We need to discuss a credit or cosmetic allowance for the blinds and the message tableI want to be fair with you as we settle up on final paymentsPlease get back to me on what you feel is a fair credit Thanks, [redacted] Delta Disaster Services At this point we are awaiting Mr***'s reply to our email [redacted] Delta Disaster Services
Initial Business Response / [redacted] (1000, 6, 2015/12/22) */ ***, Please provide a time and date with a phone number to reach you at and I will have the necessary people on the phone to answer any question(s) you have on the status of your project
Initial Business Response /* (1000, 10, 2015/08/31) */
We had been trying to contact the customer to resolve any outstanding issues. We will be setting an on-site meeting with both Construction and Mitigation Managers to inspect said issues.
Initial Consumer Rebuttal /* (3000, 13, 2015/09/02)...
*/
(The consumer indicated he/she DID NOT accept the response from the business.)
Finally spoke with a representative of Delta Disaster. A meeting has been set to go over the remaining problems that are yet to be resolved. No action has been taken to resolve.I'm
Final Business Response /* (4000, 16, 2015/09/14) */
These two emails from last week address our meeting on site as well as the customers and Delta's responses.
Hello [redacted]
Well your reps came over and we did not come to any type of resolution.
Very disappointed in my dealings with your company. At this point in time, I would just prefer not dealing with Delta Disaster. I am not looking to hold back any type of payment, rather just want what damage done by Delta Disaster be made right. Unfortunately, your company never made things right. I will keep my report and findings with Revdex.com and share my poor experince via social media.
None the less, I will mail the remaining amount some time next week.
Very disappointed,
[redacted]
Deltas Response:
Wed 9/9/2015 8:58 AM
Good morning [redacted],
I'm out of town but wanted to reply to your message. I did receive a call from my Mitigation Manager yesterday stating the meeting was held. [redacted] also felt it didn't go well.
We need to discuss a credit or cosmetic allowance for the blinds and the message table. I want to be fair with you as we settle up on final payments. Please get back to me on what you feel is a fair credit.
Thanks,
[redacted]
Delta Disaster Services
At this point we are awaiting Mr. [redacted]'s reply to our email
[redacted]
Delta Disaster Services
Initial Business Response /* (1000, 6, 2015/12/22) */
[redacted],
Please provide a time and date with a phone number to reach you at and I will have the necessary people on the phone to answer any question(s) you have on the status of your project.
Mrs [redacted] was given our work statement prior to performing any services. (see attached) It clearly lists in Line #39: "Post Remediation Verification" in the work to be addressed. Additionally, a copy of an email is attached which confirmations that is service is/was to be performed. The customer was...
well aware of this service and it was further confirmed via an email that is was being performed. This customer owes us for the agreed to and performed services at her residence.