Delta Gas Station

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAlla contacted me and apologized for the incidentShe offered me a refund which I acceptedI met with the three attendants on duty todayOne gave me my $back, which I then made a purchase of $of gasI shook their hands and left satisfied this matter is resolvedThank you for helping bring this matter to a satisfactory closeI'm a satisfied customer and look forward to doing business with them in the future Regards, [redacted]

Johana Diaz,I had submitted this complaint against the owner of Waterfall Hideaway in Hays, North CarolinaI wanted to let the Revdex.com know that she has finally gotten back in touch with me after two weeksShe said that she had been out of town and thought that she had taken care of all the business needs before she leftShe said that she has submitted the refund of my deposit and offered me two free nights at her property to apologize for the problems she causedI feel that her apology was genuine so, I would like to let you know that she has made this issue right and I hope that this report can be taken off the site if it was publishedNow that I know this was a genuine human mistake and not a scam I don't want to harm her reputation or business Thank you, [redacted]

Bait and switchCharges appointment fee, but then shows up and springs flat-rate pricing on you instead of the standard time and materials
He advertises 24hr serviceThat is a lie to lure you into calling himHe would not come out at 7pm on a Monday
He told me the appointment fee is $to come outI said fineThat is an industry standard for a time and materials billing company
However, SURPRISE! He says something to my daughter (who was handling appt) about prices that she doesn't understandThen when I get home there is a "flat rate" repair bill for $He tricked us with the appointment model (time and materials), then billed me at an insane flat-rateIf he only does flat-rates, then he MUST tell people that before making the appointmentHow deceptiveI would never have agreed to hire him for $for ten minutes in my house (half of which was using the toilet!) to replace a single compressor capacitor, FIVE minutes of work, $part
He has the 24hr pro

In response to your letter dated March 26, please find it attached, I would like to apologize for the misunderstanding between my gas attendant and the customerMy gas attendants told me that they don't recall it but it doesn't matterI feel terrible of what happened.Yesterday night I spoke
with *** *** *** *** I apologized and asked him to be kind enough to come to the gas station to get his money backHe told me that he will do it today.Sorry for the inconvenience and thank you for your understanding in this matter.Sincerely Alla R***

This letter is to inform you about an incident that occur on of June, One of our customer has complained on your website related to the fraud transaction and bad gas pumpThe complaint ID is and was submitted on June 19, 2015.Every story has two sidesI will try to clarify the
situation from my end of the storyJust like any other customers, this individual came to my gas station and swiped his credit card at the pumpfor gasHowever, for some reason he thought that the credit card didn't go through properlySo, rather than inquiring with the attendant to check the status for canceled transaction; he decided to move his car to the next pump where he completed his transaction for $The second customer arrived at the station within one minute timeframe and swiped his credit cardNot knowing if the credit card was swiped earlier, he completed the transaction for $50.01.If you would like any additional information about this matter, feel free to contact me by e-mail at *** or work phone at ###-###-####Sincerely,ALPESH S***

This letter is to inform you about an incident that occur on 16 of June, 2015. One of our customer has complained on your website related to the fraud transaction and bad gas pump. The complaint ID is 10677809 and was submitted on June 19, 2015.
Every story has two sides. I will try to...

clarify the situation from my end of the story. Just like any other customers, this individual came to my gas station and swiped his credit card at the pump. for gas. However, for some reason he thought that the credit card didn't go through properly. So, rather than inquiring with the attendant to check the status for canceled transaction; he decided to move his car to the next pump where he completed his transaction for $20. The second customer arrived at the station within one minute timeframe and swiped his credit card. Not knowing if the credit card was swiped earlier, he completed the transaction for $50.01.If you would like any additional information about this matter, feel free to contact me by e-mail at [redacted] or work phone at ###-###-####
Sincerely,
ALPESH S[redacted]

Johana Diaz,I had submitted this complaint against the owner of Waterfall Hideaway in Hays, North Carolina. I wanted to let the Revdex.com know that she has finally gotten back in touch with me after two weeks. She said that she had...

been out of town and thought that she had taken care of all the business needs before she left. She said that she has submitted the refund of my deposit and offered me two free nights at her property to apologize for the problems she caused. I feel that her apology was genuine so, I would like to let you know that she has made this issue right and I hope that this report can be taken off the site if it was published. Now that I know this was a genuine human mistake and not a scam I don't want to harm her reputation or business.   Thank you,[redacted]

Louis Frazier and his crew are professional, timely, thourough and very conscientious. A very good experience and I do not hesitate to recommend them to anyone.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Alla contacted me and apologized for the incident. She offered me a refund which I accepted. I met with the three attendants on duty today. One gave me my $20 back, which I then made a purchase of $20 of gas. I shook their hands and left satisfied this matter is resolved. Thank you for helping bring this matter to a satisfactory close. I'm a satisfied customer and look forward to doing business with them in the future.
Regards,
[redacted]