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Delta Heating & Cooling

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Delta Heating & Cooling Reviews (5)

We were hired by *** ***, a home warranty company. The name of the warranty is Mr*** however, Mr*** sold the home and no longer lives at this addressThe warranty has not been transferred to new homeowner's name. We did the installation on the unit *** *** shipped to us. The unit was not the correct unit and the $was for expenses that *** *** did not cover under the warranty. When it was discovered the unit was not correct, *** *** called another company to install the correct unit. These types of calls are always on a rotation basis

Complaint: ***
I am rejecting this response because: I'm not sure how Mr *** knew this informationThe entire time he was ensuring us that it was wor*** properlyHe was not permitted back at the property because of the nature of damage doneIt was not on a rotation basisIt was simply because of his dishonesty and poor workmanshipThat was told to him by HMSMr*** was aware of the situation of the warrantyThere was a conversation the first time he was at the home and clarified namesWe are as*** for a refund for the items due to the situation Mr *** put the homeowners in and the frustration and damageWe would also like an explanation as to where the parts are that were not installed and why they were not installed properlyThank you for your attention to this matter.
Sincerely,
*** ***

We directly paid Delta Heating...

& Cooling for the removal of the old unit and the removal of the freon therefore we were a customer of theirs. Our warranty company paid strictly for the new air conditioner. We are only as[redacted] for a refund for what we paid for which was for the removal of the unit and freon which was $605.

Attached are pictures taken from the second repair company. Also attached is the receipt provided to my daughter from Delta Heating and Cooling. We were the customer that was affected by Mr [redacted] work.

We were hired by [redacted] Service, not this customer.

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Address: P. O. Box 35633, Richmond, Virginia, United States, 23235

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