Deluke Dermatology

A [redacted] ’s chemical peel is a very appropriate importantly, is safe in all skin types.to deem the treatment ineffectiveFurther upon patient skin response of prior treatments minimize risks such as discoloration to the skinBecause patients have varying reactions to peel strength, we take a dynamic approach to treatment safer and more effective resultsWe follow a strict policy to promote efficacy and safety for all patients.All patients sign consent forms acknowledging is to discuss that a series of chemical peels may be needed This is standard industry protocol for safe and effective treatment results for every cosmetic patient, athere are no guarantees as to the results of one may need more than one treatment All patients are given the option to make likeFortunately, due to a shortage of dermatologists in NYS, licensed aestheticians are authorized toanalyze skin and provide services to enhance the appearance of the face through chemical means This is why we offer free cosmetic consultations with offer free consultations with our doctorsBecause patients, these patients choose to schedule their consultation directly with our aestheticianOur aesthetician follows strict cosmetic protocol set by the doctors and all treatment, including that results are not guaranteed We are disappointed that this individual continue to provide a good experience for all of our patients, we must adhere to our consent forms and our office policiesBecause of this, we cannot offer this patient a refund Thank you,DeLuke DermatologyElise C DeLuke MD PLLC

Business states that all patients are advised in their consent form that there are no guarantees as to the results of the treatment. Consent form verbiage below:Prior to receiving my treatment, I have been candid in revealing any condition that may have been bearing on this procedure such as pregnancy, recent facial surgery, allergies, tendency to cold sores/fever blisters, use of Retin-A, Accutane, Differin, or Tazorac. I understand that there may be some degree of discomfort such as stinging, a pin-pking sensation, hotness, or tightnessAlso, there is a possibility to develop erythema and/or post-inflammatory hyperpigmentation. I have been advised that there are no guarantees as to the results of this treatment, due to many variables, such as age conditions of the skin, sun damage, smoking, climate, etcEach case is individual. I understand that to achieve maximum results, I may need several treatments. I agree to refrain from tanning while I am undergoing treatment, and during the days following the end of treatment. I understand that direct exposure to the sun is prohibited while I am undergoing treatment and that the use of sunblock protection with a minimum SPF of is necessary. I hereby agree to all of the above and agree to have this treatment performed on meI further agree to follow all post-peel care instructions as I am instructed

Despite Deluke Dermatology's office policies and the consent form that was ambigious, I was well aware of what the outcome that I wanted to achieve when I initially made the consultation, and I specifically made it clear that I wanted a peelThe representative even spoke to the specificity of my request, when she indicated that I should've seeked a laser peel instead of a ***'s peelI affirmly believe that If I had met with DrDeluke or with DrP***, my concerns and the procedure that I was seeking would have been explained to me that it may not achieve the desired outcome that I was seekingSince they failed to schedule my consultation with a Certified Dermatologist, I was misinformed and paid for a procedure that didn't yield any effective resultsI'm still assertive that their waiver was ambigious and was given to me to sign in haste seconds before my procedureA full refund is still desired as a resolution to my unsatisfactory experience with this office

A [redacted]’s chemical peel is a very appropriate importantly, is safe in all skin types.to deem the treatment ineffective. Further upon patient skin response of prior treatments minimize risks such as discoloration to the skinBecause patients have varying reactions to peel strength, we take a...

dynamic approach to treatment safer and more effective results. We follow a strict policy to promote efficacy and safety for all patients.All patients sign consent forms acknowledging is to discuss that a series of chemical peels may be needed This is standard industry protocol for safe and effective treatment results for every cosmetic patient, athere are no guarantees as to the results of one may need more than one treatment.  All patients are given the option to make like. Fortunately, due to a shortage of dermatologists in NYS, licensed aestheticians are authorized toanalyze skin and provide services to enhance the appearance of the face through chemical means.  This is why we offer free cosmetic consultations with offer free consultations with our doctors. Because patients, these patients choose to schedule their consultation directly with our aesthetician. Our aesthetician follows strict cosmetic protocol set by the doctors and all treatment, including that results are not guaranteed.  We are disappointed that this individual continue to provide a good experience for all of our patients, we must adhere to our consent forms and our office policies. Because of this, we cannot offer this patient a refund.  Thank you,DeLuke DermatologyElise C DeLuke MD PLLC4949