Deluxe Laundry and Dry Cleaning Services

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I also appreciate Mr***'s prompt attention and the hand written note which accompanied the checkThat personal touch made all the difference and I WOULD consider using his establishment again in the futureHowever, going forward for any one else who needs to get in touch with the corporate office, I would encourage him to set up some type of direct access to his customers such as on his website that is monitored dailyThe inability to speak to anyone and being told that I would receive a call each day was the most frutrating part of the experienceThank you Revdex.com and Mr*** for resolving my issue*** ***
Regards,
*** ***

I just got off the phone with Ms. [redacted] and apologized for the misinformation she was given regarding pricing and the delay in receiving a return phone call (Our Retail supervisor is out of town and this is the first I heard of this).  We agreed that a return check of $50 would be a fair...

compromise.  I am writing the check now and will mail it this evening.[redacted]Owner