DeMay Furs & Antiques

Initial Business Response / [redacted] (1000, 5, 2016/02/29) */ Contact Name and Title: [redacted] Contact Phone: XXX XXX-XXXX Contact Email: [redacted] @yahoo.com Unfortunately employees retired at that timeThe Furrier was in the hospital with bronchial pneumonia for 1/weeksThen worked a few days for a couple of weeks and went back to the hospital last week The unsuspected loss of the employees created a work shortageThe master furrier who trained me and my furrier was kind enough to help out Winter is the busiest time for a furrierSpring and Summer are a good time to repair or restyle a furThe garments would be ready by the time it got coldDuring the Cold Season we are extremely busy The two finishers were older and ready to leave the work force to enjoy the rest of their lives If she was not happy with the vest, she should have stated the fact and what it was she did not like

Initial Business Response /* (1000, 10, 2015/08/24) */
This consumer came in here wanting a coat made into head bands for her daughterI did take the orderShe had to call back with the lengths of the headbandsShe was going to have monograms put inShe called back with the sizes but forgot the
monogramsWhen she called back with the monograms she didn't know which size to put which monograms onI didn't do the monograms because I couldn't until I knew which went where
I don't recall her saying she wanted to do the lining or notI advised her not to because they slide off like thatShe wanted the lining back and that was okI had someone not working right so I fired themThe consumer called to find out about their jacket and was told the monogram on her mothers code was CDFI couldn't find a lining or jacket anywhere with that monogram on itI found a coat the color of hers on the table being cut upI can only assume that is her jacket because I could not find the lining with thatI have a feeling she forgot what monogram was in her mothers coatI have a jacket down there that would fit the description of her coatHad I got the right monogram out of the lining from her in the first place I could have found itI have one with *** ***" in the name but I could not confirm this with the consumerIf that is her mothers name, she does not have the correct fur

Initial Business Response /* (1000, 5, 2016/02/29) */
Contact Name and Title: [redacted]
Contact Phone: XXX XXX-XXXX
Contact Email: [redacted]@yahoo.com
Unfortunately 2 employees retired at that time. The Furrier was in the hospital with bronchial pneumonia for 3 1/2 weeks. Then worked a few...

days for a couple of weeks and went back to the hospital last week.
The unsuspected loss of the employees created a work shortage. The master furrier who trained me and my furrier was kind enough to help out.
Winter is the busiest time for a furrier. Spring and Summer are a good time to repair or restyle a fur. The garments would be ready by the time it got cold. During the Cold Season we are extremely busy.
The two finishers were older and ready to leave the work force to enjoy the rest of their lives.
If she was not happy with the vest, she should have stated the fact and what it was she did not like.