Demet's Candy Company

From: [redacted] ] Sent: Thursday, February 23, 4:PM To: [redacted] > Subject: Re: You have a New Message from Revdex.com Serving Connecticut Regarding Complaint [redacted] Every box of turtles sold was wrapped in airtight plastic , also every box of valentines candy sold at [redacted] was returned with same infested bugs with fly heads and moth body covered in webbsince you continue stating this is store problem I have reached out to store general manager and hopefully they will be able to get matter resolvedI tried the fair honest way but, see that I should have went to the media with product insteadRest assured that word of mouth by all consumers that bought candy can be just as damagingmay the LORD have mercy upon you for displayed dishonest and filth

From: *** ***] Sent: Tuesday, February 21, 4:PMTo: ***Subject: [SPAM?] Respond to a Complaint Form **COMPANYNAME**Complaint ID#: ***Company Name: DeMet's Candy CompanyCompany Contact
Name: *** ***Company Contact Phone: ***Company Contact Email: ***Consumer's Name: *** * ***Revdex.com Staff Member (if you know): *** ***Complaint Information: Insect infestation is a serious matter and we assure you it is extremely rareAt DeMet's Candy Company, we have a comprehensive pest control system that is monitored dailyWe maintain completely sanitary conditions at all times during the manufacturing process, and make every effort to store our products in pest-free warehousesPlease understand that once we have sold the product to wholesalers or retailers, we no longer have control over the storage conditionsIt is well known in the food industry that certain insects bore through packaging to gain access to sugar and other ingredientsThis is why we maintain such stringent controls over our products when they are in our careWe were able to reach out to the consumer and provide them with this informationWe provided the consumer with a refund of the purchase price as requested

From: *** *** ***] Sent: Thursday, February 23, 4:PM To: *** *** ***> Subject: Re: You have a New Message from Revdex.com Serving Connecticut Regarding Complaint *** Every box of turtles sold was wrapped in airtight plastic , also every box of valentines candy sold at *** *** was returned with same infested bugs with fly heads and moth body covered in webbsince you continue stating this is store problem I have reached out to store general manager and hopefully they will be able to get matter resolvedI tried the fair honest way but, see that I should have went to the media with product insteadRest assured that word of mouth by all consumers that bought candy can be just as damagingmay the LORD have mercy upon you for displayed dishonest and filth