Demet's Candy

My name is Gail Baker, This is my rating and complaint. I went to two different Walgreen's on different dates, July 3, 2023 and July 4, 2023 to purchase DeMet's Dark Chocolate Covered Pecan Turtles. They are on sale till July 29, 2023, 2 for $4.00 only to find the box of 24 were expired at the two different locations with the same expiration date, 12/24/2022. Attached is a picture of one of the boxes at the Walgreen's location at 3301 Lancaster Pike, Wilmington Delaware, 19805 Store #11010. I don't have a picture of the other location, but it was the Walgreen's at 287 Christiana Rd, New Castle, Delaware 19720 Store #11058. Very dissatisfied I cannot take advantage of the sale 2 for $4.00 and I wanted to purchase a box, that's how much I love the candy. Settlement: Coupons, and a box mailed directly to me. I can be reached at: Phone: 732-890-3780; Email: [email protected]; Mailing address 5 Fife Lane, Bear, Delaware 19701. Look forward to a response. Thank You. Also the two numbers I was able to locate and call are non-working numbers. Please provide a good working number to call and speak to a live person. I did reach out through messenger on your Facebook page, no response.

The original letter and coupons were sent on December 11th. If you have not recieved them, we will try to re-send. Can you pelase verify your address? The letter was sent to the following address:[redacted]
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Review: wanted to know if there were a recall on the turtle candy the holiday party we were quite appalled and shocked the condition and discolored and worms very disappointing . mailed to demet's the upc and receipts almost 6 weeks and no words from company 4 wasted packages of candyDesired Settlement: refund or replacement

Business

Response:

We attempted to contact this consumer at the phone number and email address provided but had no response. We mailed her an apology letter with some replacement coupons to the address provided.