Demidovich Law Firm, PLLC

The firm was handling a child custody matter for me and for some reason, has chosen to ignore my last three requests for help.The firm is handling a child custody matter for me. For some reason, they have chosen to ignore my three lasts requests for assistance. I forwarded them an email from my ex regarding a preschool issue with my daughter on July 27, 2015 and asked for legal advice. I called them about the matter July 28, 2015 at 3:33pm and was unable to reach the lawyer. I requested that he contact me about the matter. I did not hear back.August 16, 2015 I forwarded them another email from my ex regarding the preschool matter once again. My first statement in that email was"I still have not heard from you guys regarding the previous matter I emailed about..."Again, I asked for assistance, but I did not hear anything back from them.August 31, 2015, I received in the mail from The Law Corner, documentation that I have been waiting on for months. A formal permanent custody order that my ex and I went to court about on February 10, 2015. That day in court, an agreement was reached and a draft of the order was hand written. A formal typed order (of the hand written draft) was to be written up and entered into the court system. April 1, 2015, I received the draft of this order from the firm representing my ex (they agreed to write it up). It was forwarded to me by email from The Law Corner. There were various discrepancies in the document that I brought to the attention of the Law Corner in an email sent to them on April 13, 2015. The draft differed from the hand written one that was made in court on February 10, 2015. We made changes and clarifications, submitted it to my exes lawyer and waited for a response. No response ever came from my exes lawyer. I queried the Law Corner every so often about the delay, but no response ever came from my exes lawyer. August 31, 2015, the paperwork suddenly shows up in my mail. It was the formal typed permanent order. In the envelope was also a letter from The Law Corner, dated August 27, 2015, stating that this is the permanent custody order and it was entered into the system. It also stated that this concludes their representation of me in this matter. If my ex and I have any disagreements, we must go to mediation and arbitration with Attorney [redacted] The last statement in the letter reads"Please do not hesitate to contact our office if you have any questions or concerns."I found this statement odd seeing as how The Law Corner has been failing to return my phone calls and emails.I read through that formal custody order and discovered that the changes I submitted to the Law Corner on April 13, 2015 were not in this document. This document is the same as the first draft sent from my exes lawyer on April 1, 2015. I don't understand how this was entered into the court system and finalized without notification to me when it was brought to the attention of The Law Corner that there were discrepancies in the document. I was expecting a response from my exes lawyer about the corrections made to the document int he hopes that everyone would be in agreement BEFORE it was entered into the court system. The last time the Law Corner contacted me was July 20, 2015 and it was a receipt for a balance I paid off, that was initially incorrect. After the balance was paid off, it was nothing but silence from The Law Corner until the documents showed up in my mailbox, despite my requests for assistance. I called The Law Corner September 1, 2015 at 10:15am to speak about the paperwork. As usual, I was told the lawyer was out of the office, but he would return my call. As of today, September 10, 2015, I have not heard back from The Law Corner.Desired SettlementI would like a proper explanation of their tactics and behavior, as well as an apology for their lack of communication with me involving such an important matter. I would like the permanent custody order corrected at no further charge to me. Once the matter is resolved, I want all notes, documentation, paperwork, etc. mailed to my home address, thus concluding my business with The Law Corner.Business Response /[redacted]/Contact Name and Title: [redacted]Contact Phone: (XXX) XXX-XXXXContact Email: [redacted]@thelawcorner.comThe opposing attorney was supposed to draft the Order, per the Judge. He did not and we waited several months. I finally drafted the Order (at no charge to client). We went back and forth on different drafts. The ultimate Order is consistent with what the parties agreed upon in court. Client was provided a copy by mail on 8/28/15. I completed legal services and client was informed in 8/28/15 letter. Per the consent order, he agreed to take up any further issues up with a mediator. I have declined any future representation. Consumer Response /[redacted]/In my complaint, I made it very clear that a draft did come from the opposing attorney. Only one draft. After I received and reviewed it, I sent my revisions of that INCORRECT draft to The [redacted] Law Firm. I have that email and I referenced it in my complaint. There was absolutely no back and forth about drafts. My complaint clearly stated the sequence of events. Hypothetically, if The [redacted] Law Firm drafted the order, as they claimed in their response to my complaint due to no draft coming from the opposing attorney, then why was I not notified that they were taking such action? Instead, I was ignored when I needed consultation and advice. The ultimate order that they drafted and entered into the courts was certainly not what was agreed upon in court. It was strictly the incorrect draft from the opposing attorney. One example of an error in this "ultimate order" is that it states that I am a resident of Wake County. That is incorrect. During the entire time I have been involved with The [redacted] Law Firm, I was NOT a resident of Wake county. To miss a detail like that (amongst others), ignore my requests for assistance, and then claim that this is what was agreed upon in court seems like very unprofessional and poor work, in my opinion. Final Consumer Response /[redacted]Document Attached[redacted]The [redacted] Law Firm stated that the opposing counsel never sent them a draft. They also state that an order can't be changed after the fact without agreement by all parties. I have an email from the [redacted] Law Firm from April 1, 2015 with an attached draft that they clearly state is from the opposing counsel. In that same email, they also ask me for edits. I've attached snapshots of this email chain, (filename IMG_2847 to IMG_2850) as well as my edits. They have made false statements to the Revdex.com and these documents prove that. I've attached the draft from the opposing counsel (filename Memorandum of Judgement) that was emailed to me from the [redacted] Law Firm as well as the revised order the [redacted] Law Firm drafted in response to my edits and the opposing counsels draft (filename TLC Revised Perm Custody Order).If what they state in their rebuttal about the order not being able to be changed, why did they not mention that to me when they asked for edits? After their revised order was sent back to opposing counsel, I received zero notification of any objections from opposing counsel. I followed up with the [redacted] Law Firm to see if any word was received from the opposing counsel and was told no on all occasions. So if what they say in their rebuttal is true that the opposing counsel did have objections, why was I not notified especially when I continued asking if there was any word. I've attached snapshots of emails sent to the [redacted] Law Firm showing that I asked about word from opposing counsel and their response of none. There were also phone calls. Not once was I ever told that the opposing counsel had objections.Their rebuttal does not resolve my issue and solved nothing. It just proves to me that they did not represent me properly and are not a trustworthy establishment. While this has been remarkably disappointing, it is my hope that through these complaints, they will realize the error of their ways and improve their business practices so as not to repeat the same mistakes to another customer.Final Business Response /[redacted]/I will try and make this very clear: Opposing counsel was to prepare the Order, they did not after several months. I drafted the proposed Order most favorable to my client which included items outside of the original in court agreement (memorandum). I shared that with opposing counsel as I am required. He objected to what I included. I forwarded his comments to my client and cleint made his notations. We (opposing counsel and I) were unable to agree with ANY changes in addition to what was agreed in court. I submitted a formal Order that was identical to what we agreed in court (pursuant to written memorandum). Parties revert to mediation which was contemplated in court/memorandum. Client never complained of service prior to Order. Client makes demands that attorney can't legally do (i.e change the Order). Client agreed to mediation as way of resolving issues after Order was entered. Client was informed of such. Client is slandering law firm for which law firm has no control. This will not be tolerated. Client is defaming law firm.