Demott Auction Company

This is our second response to this complaint I have pasted our first response below: March 3, [redacted] RevDex.com PO Box Columbus GA RE: Revdex.com Case # [redacted] - [redacted] S Dear [redacted] , We received your letter, we are responding within working days to the customer's statement We have read the customer statement regarding his purchase at the 02-15-auction in Florida We tried explaining to [redacted] via the telephone that we do not guarantee anything that is sold It is on all of our terms and conditions including our online providers site that all merchandise is available for inspection and that DAC acts only as an agent and assumes no responsibility for warranties or guarantee of machineryWe do try to disclose if we know that something is wrong to potential customers, however, we are agents for multipal consignors at each auction and we do not know and could not know the condition of every piece Prior to registration online you must accept all terms of the auction companyWe are enclosing a copy of the invoice with the terms and a copy that was emailed to him from the online provider with the same terms [redacted] was an online bidder and there were bidders at the location bidding live he did not have to and was not forced to out bid the man on the ground, but for the record he purchased a Ford EXL Passaenger Van for only $5,plus premium etc The NADA ruff trade base value on this vehicle with no options is $13,he obviously thought this was a good deal since he is an auto dealer We have no way of knowing if this van needs a motor or not For all we know it may only need a tune up which again is not our responsibility

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Return the Van back plus cost of transportation or Pay the bill of mechanic charge to replace engine Regards, [redacted]