Dennis Bruce Tree Service Reviews (3)
Dennis Bruce Tree Service Rating
Description: TREE SERVICE, SNOW REMOVAL SERVICE, TREE SERVICE - PRUNING, STUMP REMOVAL & GRINDING, LANDSCAPE CONTRACTORS
Address: PO Box 653, Wexford, Pennsylvania, United States, 15090-0653
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www.treeserviceswexford.com
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I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me However please note, this business has been promising to send me a check for this repair since the beginning of July, so I WILL NOT BE SATISFIED until I actually get the check
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On Fri, Sep 2, at 12:PM, Dennis Bruce Tree Service
Review: I contracted with Dennis B[redacted] to cut down 3 trees, they came on June 8th in the afternoon after a heavy morning rain
as a result of the rain and my yard being wet there equipment torn up my yard and grass, I had my landscaper coming to plant shrubs where the trees were, but due to the damage they did to my yard I have to pay my landscaper and additional $214.00 to repair the damage Dennis B[redacted] caused. I contacted them and spoke to the manager Thomas about this and he told me he would reimburse me for this cost. I have that documented via text messages, he asked me to send him copies of the lawn repair estimate which I did. Thomas continually tells me he is sending a check for this which has not done but keeps making promises to do so. I have this all documented via text messages, I have called him, texted him and he says he wants to make it right but I have seen nothing. Knowing it rained he should have postponed the job till it was dry and my yard would not have been torn up as it was. I have called the office and texted Thomas numerous times requesting to speak to Dennis B[redacted] directly. my calls are not being returned. I want at this point the payment of my lawn repair AS I WAS PROMISEDDesired Settlement: I want a check AS WAS PROMISED BY THOMAS for the $214.00 if he never promised to reimburse me I would not be filing this complaint
Business
Response:
On Fri, Sep 2, 2016 at 12:27 PM, Dennis Bruce Tree Service <[redacted] wrote:We are going to mail a check for the yard repair to resolve this matter let me know if you need anything else