Dennis Carr Heating and Air Conditioning

We have been in business for 41 years we do our best to keep everyone happy one thing Im finding out not everyone will be happy with you and your service as this gentlemen here we first were asked bye this gentleman because we were at his neighbors house to do a check on his 25 year old a/c it needs recharged with r-22 refrigerant which now is outdated we told him it was like throwing money out the window but insisted we charge it 2 weeks later it was not cooling again to his surprise it was his motor on his furnace we replaced his capacitor and the motor was up and running again which at this time there was no charge we ordered his motor for his trane furnace which everyone knows nothing runs like a trane but when it breaks down hold on to your wallet so we looked for his motor for 11 days he was looking too but he had told us to hold off because he found the motor online In Which there was 4 different kind and he did not know what one fits we told him we would not install a motor from online and that we would only replace it with OEM which is original equipment so he proceeded to tell us if we can get the motor to do so we gave him the price he was fine with it if you were not why would you let us drive 1 hr 22 min away to pick up your trane furnace motor which was 722 in box we charge a trip charge to go get your motor and a service call to install which took 1 hr 36 minutes for you sir to put this o. Here about our business says a lot about you your mad that we would not show you what we paid for it bottom line is you worked for a hvac company for years and your company robes people you robes a lot of people from what you told us you have your new furnace and air hope your happy with it we would have gave you A better job way better price from the threat texts you sent which I would love to post here but not possible