Spring the trees planed by Heins Nursery were dead so we removed them on our own, purchased replacement trees of a different species and planted them on our ownOn June 13, Heins nursery came onto our property without or knowledge and removed the trees which we had purchased and planted on our ownThey replaced these trees with the species of trees which were originally plantedWe only found out that it was Heins nursery who was responsible after making several phone callsBrad with Heins nursery has very poor customer service skills and was incredibly rudeHe hung up on my husband during a conversation only to then call meHeins nursery is completely at fault for this matter and they were not willing to meet our requestWe worked with the developer, Excelsior Group who are in agreement that our request is perfectly justifiedOur proof of purchase receipts and written request was submitted to Excelsior Group on July 14, This information was forwarded onto Heins
Spring the trees planed by Heins Nursery were dead so we removed them on our own, purchased replacement trees of a different species and planted them on our ownOn June 13, Heins nursery came onto our property without or knowledge and removed the trees which we had purchased and planted on our ownThey replaced these trees with the species of trees which were originally plantedWe only found out that it was Heins nursery who was responsible after making several phone callsBrad with Heins nursery has very poor customer service skills and was incredibly rudeHe hung up on my husband during a conversation only to then call meHeins nursery is completely at fault for this matter and they were not willing to meet our requestWe worked with the developer, Excelsior Group who are in agreement that our request is perfectly justifiedOur proof of purchase receipts and written request was submitted to Excelsior Group on July 14, This information was forwarded onto Heins