Initial Business Response / [redacted] (1000, 14, 2015/06/27) */ Anyway that is not your issueMr [redacted] purchase flooring for his pontoonThe flooring we have as direct shipped from the manufactureWhich is just what happenedHe called to confirm shipping and was told it was it was ordered and was direct shipping to Floridaat that time Mr [redacted] told [redacted] they were not going to be in Florida any more they were going to CanadaWe called and had the vinyl flooring re-routed to Us in Indiana(costly to us)Mr [redacted] wanted us to ship to Canada, which we told him we wouldBut now he would have to pay additional freight and Give us the name of his Broker(Customers must have there own broker in order to pay duty's and taxes)He argued, complained, said he didn't need one, every excuse, ECTHe was then told that we would refund his money as we were not able to ship his productHe didn't want that either! Since Heather has been gone I have not had an email or any phone contact with him We have went out of our way to please the customer If you have further questions, Please feel free to contact me at [redacted] @everythingpontoon.com Best Regards [redacted] @everythingpontoon.com Ph: XXX-XXX-XXXX Fx: XXX-XXX-XXXX
Initial Business Response /* (1000, 14, 2015/06/27) */
Anyway that is not your issueMr*** purchase flooring for his pontoonThe flooring we have as direct shipped from the manufactureWhich is just what happenedHe called to confirm shipping and was told it was it was ordered and
was direct shipping to Floridaat that time Mr*** told *** they were not going to be in Florida any more they were going to CanadaWe called and had the vinyl flooring re-routed to Us in Indiana(costly to us)Mr*** wanted us to ship to Canada, which we told him we wouldBut now he would have to pay additional freight and Give us the name of his Broker(Customers must have there own broker in order to pay duty's and taxes)He argued, complained, said he didn't need one, every excuse, ECTHe was then told that we would refund his money as we were not able to ship his productHe didn't want that either! Since Heather has been gone I have not had an email or any phone contact with him
We have went out of our way to please the customer
If you have further questions, Please feel free to contact me at ***@everythingpontoon.com
Best Regards
***@everythingpontoon.com
Ph: XXX-XXX-XXXX
Fx: XXX-XXX-XXXX
Initial Business Response / [redacted] (1000, 14, 2015/06/27) */ Anyway that is not your issueMr [redacted] purchase flooring for his pontoonThe flooring we have as direct shipped from the manufactureWhich is just what happenedHe called to confirm shipping and was told it was it was ordered and was direct shipping to Floridaat that time Mr [redacted] told [redacted] they were not going to be in Florida any more they were going to CanadaWe called and had the vinyl flooring re-routed to Us in Indiana(costly to us)Mr [redacted] wanted us to ship to Canada, which we told him we wouldBut now he would have to pay additional freight and Give us the name of his Broker(Customers must have there own broker in order to pay duty's and taxes)He argued, complained, said he didn't need one, every excuse, ECTHe was then told that we would refund his money as we were not able to ship his productHe didn't want that either! Since Heather has been gone I have not had an email or any phone contact with him We have went out of our way to please the customer If you have further questions, Please feel free to contact me at [redacted] @everythingpontoon.com Best Regards [redacted] @everythingpontoon.com Ph: XXX-XXX-XXXX Fx: XXX-XXX-XXXX
Initial Business Response /* (1000, 14, 2015/06/27) */
Anyway that is not your issueMr*** purchase flooring for his pontoonThe flooring we have as direct shipped from the manufactureWhich is just what happenedHe called to confirm shipping and was told it was it was ordered and
was direct shipping to Floridaat that time Mr*** told *** they were not going to be in Florida any more they were going to CanadaWe called and had the vinyl flooring re-routed to Us in Indiana(costly to us)Mr*** wanted us to ship to Canada, which we told him we wouldBut now he would have to pay additional freight and Give us the name of his Broker(Customers must have there own broker in order to pay duty's and taxes)He argued, complained, said he didn't need one, every excuse, ECTHe was then told that we would refund his money as we were not able to ship his productHe didn't want that either! Since Heather has been gone I have not had an email or any phone contact with him
We have went out of our way to please the customer
If you have further questions, Please feel free to contact me at ***@everythingpontoon.com
Best Regards
***@everythingpontoon.com
Ph: XXX-XXX-XXXX
Fx: XXX-XXX-XXXX