Denny's TV Repair Reviews (3)
Denny's TV Repair Rating
Address: 994 16th Ave SE, Forest Lake, Minnesota, United States, 55025-1973
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aaatreeinc.com
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We greatly regret the misunderstanding. An invoice was sent to the [redacted]' on November 1st showing a price of $400 and with tax the amount due is $422.50. We did more than half the work that was quoted at $850. We removed all of the hazardous trees in the rear berm. That was all...
the work Mr. [redacted] said he could afford at this time and we were happy to work with him on that.SincerelySteve [redacted]AAA Tree Service
I apologize for my delay in responding. I was out of town on family business. While I appreciate the homeowner's attempt to resolve this matter, I stand by my claim that neither I,nor my workers are responsible, in any way, for the damage to their basketball hoop. Again, as I said, if I felt we had done anything wrong I would have taken care of the matter immediately. We have done several jobs for the [redacted]'s in the past and I don't want to cause any strain on our business relationship. Mrs. [redacted] mentioned to me that she may want additional work done on 6 trees this fall. I would be happy to give her a deep discount on that work to restore our previously good relationship.Steve [redacted]AAA Tree Service, Inc
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you Revdex.com for your assistance in obtaining an invoice. We have sent a check to the vendor.Please note that the original amount of $850 was for the removal of birches from 2 berms. I had called to split the work into 2 work orders. The back berm was originally quoted at $500 (out of $850). We negotiated a $100 reduction to leave the wood and brush. We then would remove the remnants. So the balance of $422.50 (including tax) was for the back berm. Note that we will not be pursuing removal of the front berm with AAA Tree Service.Thank you again for your assistance Revdex.com.Regards,
Michael [redacted]