Dental Group Of Bourbonnais

Complaint: ***
I am rejecting this response because: I have called multiple times trying to resolve this issueYesterday the office manager Stephanie called and left a messageI literally called her back minutes later, and she was no where to be foundI called the office first thing this morning, and again the office manager was not thereAlso, this has nothing to do with HIPPA it is a bill disputeSpecifically regarding their deceptive business practicesThere is only one way to resolve this, and they have not made an attempt to do so
Sincerely,
*** ***

From: *** *** [mailto:***.com] Sent: Tuesday, December 19, 1:PM To: Customer Relations Cc: *** *** ** Subject: Revdex.com Response- Case #*** Importance: High December 19,
Re: Case # *** The Dental Group of Bourbonnais has received your letter of 12/14/requesting a response within calendar days. We at Dental Group of Bourbonnais strive to deliver the highest quality dental care and service possibleEvery complaint, regardless of circumstances, is taken very seriously. For that reason, Dental Group of Bourbonnais welcomes any patient that is in any way dissatisfied with their experience at our office to bring the issue to our attention so that we can work together toward an appropriate resolution. Unfortunately, due to HIPAA legal limitations, we are not able to comment or respond to any specific medical allegations in this forum. Should this complainant be a patient of our office, we would welcome him/her to reach out to us directly so as to resolve any ongoing issues. Sincerely, *** *** Dental Group of Bourbonnais Privacy Notice: This electronic mail message, and any attachments, are confidential and are intended for the exclusive use of the addressee(s) and may contain information that is proprietary and that may be Individually Identifiable or Protected Health Information under HIPAAIf you are not the intended recipient, please immediately contact the sender by telephone, or by email, and destroy all copies of this messageIf you are a regular recipient of our electronic mail, please notify us promptly if you change your email address