Denver Performing Arts Complex

Initial Business Response / [redacted] (1000, 5, 2015/08/14) */ This complaint should be directed to Arts and Venues, the city agency that maintains the Performing Arts Complex's website (http://www.artscomplex.com/)and owns the complex's parking facilitiesThe person in charge of the garage is Dane Lyon, Senior Facility Manager XXXX XXth St Denver, CO XXXXX p: XXX-XXX-XXXX f: XXX-XXX-XXXX ***@spplus.com www.spplus.com The Denver Center for the Performing Arts does not own or maintain the complex or it's parking structureWe are a private organization that produces and/or presents theatre productions in Arts & Venues theatres - they act as our landlordConfusion between the two is common, please let me know if there are further questions Initial Consumer Rebuttal / [redacted] (2000, 14, 2015/08/21) */ Dane Lyon contacted me and offered to mail me a validation ticket for a day of parking as compensation over the issueI appreciated and accepted his offerI now consider this resolved Final Business Response / [redacted] (1000, 12, 2015/08/21) */ The customers issue was not with SP+ but with the Denver Performing Arts Complex website posting incorrect parking rates(artscomplex.com) I did however reach out to the customer and offered him a complimentary validation for his next visit

Initial Business Response /* (1000, 5, 2015/08/14) */
This complaint should be directed to Arts and Venues, the city agency that maintains the Performing Arts Complex's website (http://www.artscomplex.com/)and owns the complex's parking facilities. The person in charge of the garage is Dane Lyon,...

Senior Facility Manager
XXXX XXth St.
Denver, CO XXXXX
p: XXX-XXX-XXXX f: XXX-XXX-XXXX
[redacted]@spplus.com www.spplus.com
The Denver Center for the Performing Arts does not own or maintain the complex or it's parking structure. We are a private organization that produces and/or presents theatre productions in Arts & Venues theatres - they act as our landlord. Confusion between the two is common, please let me know if there are further questions.

Initial Consumer Rebuttal /* (2000, 14, 2015/08/21) */
Dane Lyon contacted me and offered to mail me a validation ticket for a day of parking as compensation over the issue. I appreciated and accepted his offer. I now consider this resolved.
Final Business Response /* (1000, 12, 2015/08/21) */
The customers issue was not with SP+ but with the Denver Performing Arts Complex website posting incorrect parking rates. (artscomplex.com) I did however reach out to the customer and offered him a complimentary validation for his next visit.