Jodi Moore installed the AC units three years ago when the house was builtDuring the first year of ownership, there were some issues so the contractor notified him to come overI found him to be professional so we decided to keep him on as the AC repairerEvery six months or so he would be called out, most of which were recall issues, but he always dealt with them in a timely, professional manner though each time I questioned the reliability of the units but was assured the units would last yearsThis August, one unit was clearly not working to capacity so I called him, but over a week passed without a response so I called again He agreed to come out on August and worked on the unit On August 15, the unit begins operating as it did before, so he was called again the morning of August No response Called again August 18, but did not get in touch with him He finally responded August and came out He added Freon and said we should be set The following Monday h
Jodi Moore installed the AC units three years ago when the house was builtDuring the first year of ownership, there were some issues so the contractor notified him to come overI found him to be professional so we decided to keep him on as the AC repairerEvery six months or so he would be called out, most of which were recall issues, but he always dealt with them in a timely, professional manner though each time I questioned the reliability of the units but was assured the units would last yearsThis August, one unit was clearly not working to capacity so I called him, but over a week passed without a response so I called again He agreed to come out on August and worked on the unit On August 15, the unit begins operating as it did before, so he was called again the morning of August No response Called again August 18, but did not get in touch with him He finally responded August and came out He added Freon and said we should be set The following Monday h