Dependable Cleaning Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me If the proposal is completed satisfactorily Regards, [redacted] ***

Ms [redacted] has been bringing her Chevy Monte Carlo to AAmco for some time now Just recently she has made more frequent trips then normal.5/she came in for the first time for a oil leak Which was approved by the warranty companyWe repaired and was able to get the car back by 5/ It took a little longer due to having and inspector come out for the warranty company to inspect Ms ***'s car Then on 5/Mrs [redacted] came back in to Aamco and stated the car was still leaking So we at Aamco inspected the car and found the Steering rack was leaking at this time Which was noted to warranty company on the 5/visit,but the warranty company elected at that time not to repair ( on the 5/visit) due its not fully leaking The steering rack was just seeping out As the warranty company explained it has to be a drip for them to cover the part The Warranty company did authorize to repair at that time on the 5/visit No other leaks found On 5/there was another leak coming from the engine area according to Ms *** Which we repaired under warranty to replace the Timing cover seal After we replaced the seal Ms [redacted] called back on 6/and stated again the car was leaking After further diagnosing the car and the warranty company sent out another inspector to come out and inspect the car, It was noted that the timing cover was damage from previous work done at another shop We here at Aamco are repairing the problem at no further cost to Ms***We ordered a new cover and are working to get her car back to her by the end of the day on Wed Ms [redacted] has been contacted and Is aware of the status of her Chevy Monte Carlo

I spoke to customer and offered to refund the tow and he is fine with that