Dependable Roofing

We hired Dependable Roofing to repair our roof and we are very satisfied with their work, and professionalism

I spoke with Mr. [redacted] yesterday regarding this matter.  I agreed with much of what he had to say and told him that I planned to discuss this with our designer.  I think that our designer could have given Mr. [redacted] the information that he needed very easily and we would still be in the...

hunt for this project.  Giving rough estimates can be tricky but Mr. [redacted] had enough specifics I think he could have accomplished it without asking for a design fee.  It didn't sound like he was asking for an exact price only a ballpark.  As I said it can be tricky because in some cases buyers try to hold us to the ballpark number and since there was not a plan available mistakes can be made.In all fairness, our designer is one of the most knowledgeable designers around.  He is also very detail oriented which makes him shy away from giving ballparks.  He also is one of my most successful salesmen and is very customer oriented.  We are in the middle of a very busy year and it is obvious that our designer misread this customer.  At the end of our call I told Mr. [redacted] that I would discuss this with [redacted], which I have, and I wish him success in selecting a company to work with on his project.[redacted]

We hired Dependable Roofing to repair our roof and we are very satisfied with their work, and professionalism.

Company is making attempts to reach consumer to schedule a meeting to address his concerns.

Geremia Pools, Inc. construction department has contacted customer and will make a repair call this Thursday 9 11 15.

Tell us why here...Please be advised that we are working with Mr. [redacted] on
the pool deck issues.  We installed deck dowels
to stabilize the deck  but this will only
help with a side to side motion.  The
deck has lifted, we feel due to the expansive soil in this area, the current
drought and the lack of landscaping in the yard.  On the last visit to the pool the landscaping
was completed, this was sometime in October.  We completed the re-model of the pool on September 24, 2014, so the yard
had no landscaping for one year, leaving very little moisture in the soil,
causing a desert like condition in the yard and under the deck.There are three small sections that have cracked, but are
still at the same level.  We have stated
that we would remove and replace those sections.  In addition, we have saw cut through the
score joints to allow the pool deck to settle back down onto the bond
beam.  We feel this is working but may
take more time.  When it does settle, we
would install a mastic joint between the deck and tile.Mr. [redacted] advised Mr. [redacted] that we would remove the
entire deck, but we will require a waiver, signed by Mr. [redacted],  because we feel this will possibly happen
again. Mr. [redacted] responded that he would not agree to sign a waiver.

I am rejecting this response because:Where does the owner take responsibility for content on his website? It's patently a false statement where they "In Bold letters" state "CONTACT US FOR A FREE ESTIMATE" there was "no free anything" from Getemia Pools. I am contacting local television and radio stations to let them know about the scam that this company is pulling through what is certainly 1099 contract employees representing Geremia Pools. This is pure and simple a scam. What professional  credentials and education does Geremia rep possess? He indicated that he was a landscape  architect. My guess, he is nothing more than your run of the mill salesman who attempts to take 300.00 from each and every consumer who expects a free bid. I will expose this company to every organization so the next guy will not need to feel pressured to pay a fee for something that is advertised for free.Mr. [redacted] needs to take this seriously because this issue has me extremely upset. Many people in my circle are now aware of this scam and as a result of the actions of his represenitive it will cost his company profits on many jobs.