Dependent Verification Center

Thank you for your correspondence regarding the Revdex.com compliant [redacted] ? made by Mr [redacted] on behalf of Ms [redacted] .? This case involves matters related to an [redacted] benefits plan and as such, due to HIPAA privacy concerns, we are unable to provide a response on this case directly to the Revdex.comHowever, we believe this matter may be resolved when Ms [redacted] contacts her employer’s benefit center to complete the coverage processPlease contact us if you have additional questions or concernsThank you

While we sympathize with Mr [redacted] situation, we are required to strictly follow written procedures from employers in conducting dependent auditsMailings are sent to a participant’s address on file, as provided by the employer, and coverage is terminated in accordance with written procedures We are not permitted to grant any exceptionsMr [redacted] should discuss with his employer whether any exceptions can be made in this situation

Mr***,Thank you for bringing this matter to our attentionI would like to pass this along to our team, but I need to know the name of your employer so that we can pull up your filePlease let me know, and I'll have someone look into your issue as soon as possible

Complaint: ***
I am rejecting this response because: This did not take months because of the employerYour employees 1st told my wife after faxing documents to your fax number given they had been received but becausr of server isdues were not retrievableYour employees told us legal documents we sent were nit acceptableFrom February through June we have been dealung with your undertrained, inept, unqualified staff Your company was hired and if this isn't resolved to our satisfaction we will be taking whatever steps necessary to make us whole Because of the excuses of your staff for whatever reasons insurance coverage terminated wrongfully That IS YOUR RESPONSIBILITY As we've heard we were not the only ones affected negatively.
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: This did not take months because of the employerYour employees 1st told my wife after faxing documents to your fax number given they had been received but becausr of server isdues were not retrievableYour employees told us legal documents we sent were nit acceptableFrom February through June we have been dealung with your undertrained, inept, unqualified staff Your company was hired and if this isn't resolved to our satisfaction we will be taking whatever steps necessary to make us whole Because of the excuses of your staff for whatever reasons insurance coverage terminated wrongfully That IS YOUR RESPONSIBILITY As we've heard we were not the only ones affected negatively.
Sincerely,
*** ***

Thank you for your correspondence regarding the Revdex.com compliant *** made by Mr*** on behalf of Ms*** ***. This case involves matters related to an *** benefits plan and as such, due to HIPAA privacy concerns, we are unable to provide a response on this case directly
to the Revdex.comHowever, we believe this matter may be resolved when Ms*** contacts her employer’s benefit center to complete the coverage processPlease contact us if you have additional questions or concernsThank you

While we sympathize with Mr*** situation, we are required to strictly follow written procedures from employers in conducting dependent auditsMailings are sent to a participant’s address on file, as provided by the employer, and coverage is terminated in accordance with written procedures
We are not permitted to grant any exceptionsMr*** should discuss with his employer whether any exceptions can be made in this situation

We do not administer the benefits for Ms***’s employerTo resolve the issue, please contact the *** Employee Benefits center (“***”) through the *** HR Center at 1-844-4HR-***

Thank you for your correspondence regarding the Revdex.com compliant *** made by Mr*** on behalf of Ms*** ***. This case involves matters related to an *** benefits plan and as such, due to HIPAA privacy concerns, we are unable to provide a response on this case directly
to the Revdex.comHowever, we believe this matter may be resolved when Ms*** contacts her employer’s benefit center to complete the coverage processPlease contact us if you have additional questions or concernsThank you

While we sympathize with Mr*** situation, we are required to strictly follow written procedures from employers in conducting dependent auditsMailings are sent to a participant’s address on file, as provided by the employer, and coverage is terminated in accordance with written procedures
We are not permitted to grant any exceptionsMr*** should discuss with his employer whether any exceptions can be made in this situation

Mr***,Thank you for bringing this matter to our attentionI would like to pass this along to our team, but I need to know the name of your employer so that we can pull up your filePlease let me know, and I'll have someone look into your issue as soon as possible

This case involves matters related to an ERISA benefits plan and as such, due to HIPAA privacy concerns, we are unable to provide a response on this case directly to the Revdex.comHowever, we have been in contact with Mr*** and believe the matter will be resolved within the next
daysWe encourage you to contact Mr*** to confirm

We do not administer the benefits for Ms. [redacted]’s employer. To resolve the issue, please contact the [redacted] Employee Benefits center (“[redacted]”) through the [redacted] HR Center at 1-844-4HR-[redacted].

This case involves matters related to an ERISA benefits plan and as such, due to HIPAA privacy concerns, we are unable to provide a response on this case directly to the Revdex.com. However, we have been in contact with Mr. [redacted] and believe the matter will be resolved within the next 10...

days. We encourage you to contact Mr. [redacted] to confirm.