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Depuy's Auction Service

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Reviews Depuy's Auction Service

Depuy's Auction Service Reviews (4)

I set an appointment with Dave D***, he picked up items at our previous address three weeks prior to auctionWe were Consignor number Auction number ***My son and I (*** *** ***) Made itemized listWhen we received our statement he only listed items I visited his web page and saw some items listed, but we made that list, as her recommended when he picked our items upWe estimated the value at around $800, total gross sale of items was $less commision $45.38, I had payment made out to my son so he could repair his car, we received a check for $For the sale of items, not 142? I have the list, and really would like some answersThe other item that disturbs me is all his so called testimonials are very outdatedAfter talking to a few prior customers, they shared the same experienceA+ rating? I don't think so, more like scam artistSo I want to know what happened to the other items? Because on our Consignor Statement it states rem

I apologize for the late response, as my work load has been overwhelming, All of *** *** consigned items were sold at this auctionThe consignment consisted of many collectibles, which in today's market are not of much value, that apparently *** *** thought I should sell one
at a time, even though she was told that I would "box lot" most of the items. Attached, please find copies of the consigner statement and note items ***. This is the boxed lot portion of the sale, and are sold before the catalogued items. These are flat boxed lots that contain anywhere from to items each. We offer choice of boxed lots until the price is under five dollars. We then give the top bidder & back bidder choice at that price (in this case-$4.00), and then open it up to anyone. After that, we sell t he remaining boxes for one price, which could be as many three or four boxes.Also, please not 136A "remaining Native American" decorations. I do not remember how many were left in this group , but they were also sold as "one". I hope this clears up the "missing items" misconception.Sincerely,David A D***

Please be advised that this customer did not choose our auction service because of our website. She chose our services because a friend recommended us to her. We have been in business since and have thousands of satisfied customers. We did not stay in business by "ripping people off".She consigned a bunch of collectibles, which cannot be handled one at a time, as in a yard sale. An auction is a wholesale form of sale where many items are grouped and sold quickly. Many items are sold to buyers who resell them at a yard sale or on line. We do not have time to sell collectibles one at a time. I did explain to this customer that most of her items would be sold in flat boxed lots.It is clear that this customer was not happy with the proceeds of the sale. During the summer in this area, there are not many yard sales and the swap meets do very little business. As a result, the number of buyers for this type of merchandise become few, and the prices suffer. We cannot change this market as we only sell to it. We cannot make buyers pay more for an item at an auction. She failed to explain to us that she wanted top dollar for her collectibles, instead she implied that she just wanted to get rid of them. If she had indicated that she wanted top dollar, we would have refused the consignment. We normally do not take this type of consignment and should have not taken this one. Sadly, we thought that we were helping this customer out.95% of our business comes from recommendations from former customers. Customer satisfaction is very important to us, but I am at loss to how to make this customer satisfied. She has accused us of being thieves and "rip off artists". No matter what we do, these accusations will stand.Sincerely, David A D***, D***'s Auction Service

my response is attached above(due to the character limit)I have attached a copy of his website, which never mentions "box auctions." I have also attached some outdated testimonials from his website page September 23, The business response is simply unacceptableHe did not disclose that all items would be thrown in a box an auctionedMy complaint standsYou have a website, I felt you were trustworthy and that is obviously not the caseThen I noticed MrD***'s testimonials are outdated and mainly for his auctions, not the service he providesI am livid about the service he providedI could have had a yard sale myself and made four or five times the amountYou should have stated you were going to throw things in a box, which you did notMy complaint standsThis business misconception doesn't deserve the A+ rating it hasHe offers no resolutionHis (MrD***) response, doesn't explain the reasoning of items missing from my inventory listWhich make me feel like we were ripped offFINALLY, HE DOES NOT ADVERTISE HE WOULD EVER "box lot" most of the itemsNOT ONCE DID HE MENTION THATCheck out his website, with testimonials that are very outdated not once does her offer to box lot itemsI am hoping Revdex.com sees the wrong doing done hereI also hope Revdex.com reduces his rating and also informs the business of new testimonials and of the business only, not for his auctionsI am extremely disappointed in his actions and his responseI have the statement available to Revdex.com if neededHe offers NO resolution in what I am seeking making him look like an even bigger scam artist

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