Derek Whiston Sprinklers

To the Revdex.comThis is regarding [redacted] I gave her a phone call to ask her for her address so I can send her a billShe said that [redacted] was there a few months agoShe called me a week later to say that [redacted] was at her house and to send her the billI didThen she called me and said she needs a detailed bill I did give her our statement which tells her what [redacted] did in detail It has been two month and no paymentI emailed you the contract that shows that the fence guy had under one section that the customer is to mark the spot where the pipes are [redacted] *** and her renter did not do that [redacted] signed the contract and has a copy of itThanks [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowThe attached invoice in the response does not provide adequate detail as requestedIt is a simple lump sum number next to a summaryI have repeatedly asked for detail line items for the work done since multiple places of the yard were fixed and I require this for a claimLook at the invoiceThe invoice is inadequateWe have repeatedly asked for labor and parts for each of the area of the yard where corrective action was performedBoth [redacted] and her husband have refused to provide this information unless I pay them first [redacted] called me to send an invoice for work done which I did not authorize [redacted] knows that she called me multiple times because I didn't have any knowledge of the work done until AFTER her call and I then subsequently heard from the tenants living at the property; her response is misleading the Revdex.com [redacted] 's comment that "I did give her our statement which tells her what [redacted] did in detail" is not what I asked forI asked for a detailed billWhere is it? A detailed description of what he did does not provide a detailed invoice of the $chargedI have repeatedly asked for details of the parts and labor aligned to the work performed since there were were multiple sites in the yard where work was performed Finally what contract is [redacted] referring to? I have no knowledge of any contract, have never signed any contract with [redacted] and her reference to anything related to the fencing company (a completely different business/contractor) is not relevant to this business being to able to provide a clear and detailed professional invoice I will repeat again that payment will be arranged promptly as soon as a clear detailed invoice is provided Regards, [redacted] ***

To the Revdex.com. This is regarding [redacted] I gave her a phone call to ask her for her address so I can send her a bill. She said that [redacted] was there a few months ago. She called me a week later to say that [redacted] was at her house and to send her the bill. I did. Then she called...

me and said she needs a detailed bill.
I did give her our statement which tells her what [redacted] did in detail.  It has been two month and no payment. I emailed you the contract that shows that the fence guy had under one section that the customer is to mark the spot where the pipes are. [redacted] and  her renter did not do that. [redacted] signed the contract and has a copy of it. Thanks [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.1. The attached invoice in the response does not provide adequate detail as requested. It is a simple lump sum number next to a summary. I have repeatedly asked for detail line items for the work done since multiple places of the yard were fixed and I require this for a claim. Look at the invoice. The invoice is inadequate. We have repeatedly asked for labor and parts for each of the area of the yard where corrective action was performed. Both [redacted] and her husband have refused to provide this information unless I pay them first.
2. [redacted] called me to send an invoice for work done which I did not authorize. [redacted] knows that she called me multiple times because I didn't have any knowledge of the work done until AFTER her call and I then subsequently heard from the tenants living at the property; her response is misleading the Revdex.com.
3. [redacted]'s comment that "I did give her our statement which tells her what [redacted] did in detail" is not what I asked for. I asked for a detailed bill. Where is it? A detailed description of what he did does not provide a detailed invoice of the $450 charged. I have repeatedly asked for details of the parts and labor aligned to the work performed since there were were multiple sites in the yard where work was performed.
4. Finally what contract is [redacted] referring to? I have no knowledge of any contract, have never signed any contract with [redacted] and her reference to anything related to the fencing company (a completely different business/contractor) is not relevant to this business being to able to provide a clear and detailed professional invoice.
I will repeat again that payment will be arranged promptly as soon as a clear detailed invoice is provided.
Regards,[redacted]