Dermalosophy Art

Review: I purchased 2 sets of eye lift and eye cream on March 2, 2014. Since March 4th, 2014 I have been trying to return the product and get my refund of $651.00. Originally, I had contacted Gitit (Sales Rep) at the kiosk company named "Dermalosophy Art" where I made my purchase at the Pacific View Mall in Ventura, Ca. I told her I was unhappy with the product and wanted to return for a full refund. Gitits reply was she could only refund $300.00 of the $651.00 but for me to come in for a facial and some free gifts giving her an opportunity to explain some things and I would understand she seems to be truly concerned and determined to make me happy. She is a great representative for the product. I work very hard for my money and I refuse to pay for a product that does not deliver results as indicated thats all. The kiosk does not have the proper tools to accept electronic payments, receipts and say that can not give refunds or even have a return policy. I have contacted and have copies of various emails to both the mother company "Dermalactives Cosmetics" location where kiosk people get their product from. and "Dermalosophy Art" where people like me, the general public buy product. I have been going back and forth with the company have been unsuccessful in getting direction on how to go about getting my full refund of $651.00. Please help over this hump.Very Respectfully,Colleen G. OrtizDesired Settlement: My hope is that Revdex.com will contact the sales person at the kiosk at the Pacific View Mall in Ventura, Ca, speak with Gitit @ 1 (818) 274-2673 and let her know when I or any customer returns product she has to refund the full amount not half or any other percent. I just want to return the product and get my full refund ($650.00) of $651.00. That is a lot of money for 2 sets of eye cream that do not work as promised. Thank you so much for helping the consumer out there everywhere and unprotected.