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Dermatology & Skin Care Center

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Dermatology & Skin Care Center Reviews (2)

July 7, 2015This patient was initially seen for a cosmetic concern and treated with Cosmetic laser on the same visitPatient paid for the laser treatment, and there was no charge for the consultationThe patient subsequently requested a prescription for a medical concernThe Medical Provider
requested the patient to be seen in the office for this ConcernThe patient was then seen in the office for this concern and a prescription was providedIt was the Provider's intent that the patient pay for the 2nd visit because the medical concern was unrelated to the laser visitThe checkout person told the patient there would be no charge at that time, as she expected his insurance was going to be billed for the visitThat is why the patient was called later to ask if there was insurance for billing the medical visitThe patient didn't provide any insurance information, and then was sent a bill for the service,I have directed the billing office to adjust off the balance for this service because of the miscommunication at checkoutThe patient's balance is now zero.Stuart CCOO

July 7, 2015
This patient was initially seen for a cosmetic concern and treated with Cosmetic laser on the same visit. Patient paid for the laser treatment, and there was no charge for the consultation. The patient subsequently requested a prescription for a medical concern. The Medical...

Provider requested the patient to be seen in the office for this Concern. The patient was then seen in the office for this concern and a prescription was provided. It was the Provider's intent that the patient pay for the 2nd visit because the medical concern was unrelated to the laser visit. The checkout person told the patient there would be no charge at that time, as she expected his insurance was going to be billed for the visit. That is why the patient was called later to ask if there was insurance for billing the medical visit. The patient didn't provide any insurance information, and then was sent a bill for the service,I have directed the billing office to adjust off the balance for this service because of the miscommunication at checkout.
The patient's balance is now zero.
Stuart C
COO

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Address: 6410 Rockledge Dr.,Ste. 201, Bethesda, Maryland, United States, 20817

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