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Derrigo's Service Center

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Derrigo's Service Center Reviews (1)

April 17, 2015Response to complaint # *** Revdex.com.Derrigo's Service Center Incallows our tow operators to take photos of our services to post on our business *** page for the sole purpose of promoting our servicesPictures must highlight our equipment in use, do
not post names of people involved and never post pictures involving fatalitiesWe feel in many cases people are as amazed as we are how horrific a vehicle can look after an accident and yet the person's involved are miraculously alright, these are the pictures we share with the publicRegarding this complaint, 7am the following morning of the accident, the mother of the driver of the vehicle called swearingand yelling at me Iwould be sued for posting this pictureShe did not want anyone to know about the accident and said she had gotten calls already asking how her son was doingI had no idea of any picture and assuming the worst I agreed to remove it before I had even seen it worried someone had hacked in our page a picture we would never approve of postingWhen I saw the enclosed picture, there was absolutely no distinguishing features or anything offensive about it, just a picture of our tow truck with the loaded wreck in our parking lotI removed it anyway to appease herThe following afternoon we had received several phone calls from friends telling us how this mother, who works at a local school, had announced to anyone that would listen never to use our services, how horrible we are and that the picture we posted was proof of how terrible we are and had she not threatened to sue us we would not have removed itI decided to put the picture back on, as it was, to prove to the public there is nothing offensive or even distinguishing about this photo we tookSeveral vulgar phone calls followed the re-post by both she and her husband, hence the reason for hanging up the phoneFinally, we explained this is harassment and we would involve the police if any more calls are madeA final call recorded an additional threat to give this to her lawyer ended the calls and began the face book assaultUnlike the phone calls, she did not swear but the daughter and daughter's friends did use vulgarityWe blocked them and reported them for harassmentAny concerns she may have had about privacy or anonymity being kept were certainly her own fault and had nothing to do with our photo as she not only identified herself on the face book page but had told the entire schoolOur reply on the *** page: " We do not post names of people involved, nor do we post pictures involving fatalities like the news may doOur page is used to promote our services both large and smallPhotos are taken and owned by Derrigos Service Center unless credit is given to the owner of the submitted photo in the post." This woman misunderstands the difference between owning a photograph and owning the property in the photographIt is assumed she is now aware nothing immoral much less illegal was done here and in her frustration is trying to find any way possible to ruin our good nameSo in response, we will not remove the picture as we feel it is proof of our claim we have done nothing inappropriate.*** ***Vice PresidentOerrigo's Service Center IncRt 180Watertown, NY 13601###-###-####

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