Desert Automotive Reviews (4)
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Desert Automotive Rating
Address: 4119 East Anderson Street, Sierra Vista, Arizona, United States, 85650-9414
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I was a few days away from having to ship my truck before moving to Asia My truck broke down, specifically the particulate filter on a Dodge Ram with an additional turbo issue, when my family had less than a week to leave The people at Desert Automotive stopped at nothing to see to it that I could leave on time The customer service, dedication, and incredible ability to make a seemingly impossible deadline left me awestruck They even worked with [redacted] to see to it that my tires, which I had scheduled to replace prior to the breakdown, were replaced and set to go without ever having to leave the shop Best yet, this repair was the second last minute job I trusted them with They have built a reputation for accomplishing the impossible for me I have never seen a better shop in my entire life; Desert Automotive comes with the highest recommendation
After purchasing a UTV plagued with problems from the factory, I found Desert Automotive was the only authorized repair facility in the area. The owner/manager [redacted] took control of my situation pledging that he would get my machine running again. He made statements like "the UTV company needs to take responsibility for their product" and "what's right is right", regarding his proactive efforts to obtain warranty work from a UTV company that has less than righteous reviews. Even though the UTV was not purchased through Desert Automotive, they took it on and were committed for the long-haul. It took several trips and repair sessions to get this UTV right and dependable as any UTV should. Mr. [redacted] persisted in getting the warranty department to pay for the repairs to faulty mechanical and electrical issues that plagued this UTV. Glad to say it is now a machine that is dependable and a UTV one can be proud of. Quality, service, integrity, honesty and service are just a few ways to describe Desert Automotive and [redacted] ***.
I was a few days away from having to ship my truck before moving to Asia. My truck broke down, specifically the particulate filter on a 07 Dodge Ram 3500 with an additional turbo issue, when my family had less than a week to leave. The people at Desert Automotive stopped at nothing to see to it that I could leave on time. The customer service, dedication, and incredible ability to make a seemingly impossible deadline left me awestruck. They even worked with [redacted] to see to it that my tires, which I had scheduled to replace prior to the breakdown, were replaced and set to go without ever having to leave the shop. Best yet, this repair was the second last minute job I trusted them with. They have built a reputation for accomplishing the impossible for me. I have never seen a better shop in my entire life; Desert Automotive comes with the highest recommendation.
After purchasing a UTV plagued with problems from the factory, I found Desert Automotive was the only authorized repair facility in the area. The owner/manager [redacted] took control of my situation pledging that he would get my machine running again. He made statements like "the UTV company needs to take responsibility for their product" and "what's right is right", regarding his proactive efforts to obtain warranty work from a UTV company that has less than righteous reviews. Even though the UTV was not purchased through Desert Automotive, they took it on and were committed for the long-haul. It took several trips and repair sessions to get this UTV right and dependable as any UTV should. Mr. [redacted] persisted in getting the warranty department to pay for the repairs to faulty mechanical and electrical issues that plagued this UTV. Glad to say it is now a machine that is dependable and a UTV one can be proud of. Quality, service, integrity, honesty and service are just a few ways to describe Desert Automotive and [redacted].