Desert Fireplaces, Etc

We recently had a complaint filed by a mentally unstable customerWe have since resolved the issue with said customerThe customer was paid the requested amount (extortion) and her complaint mitigated. Customer name is *** ***Her facts were incorrect and unsubstantiatedWe
chose to pay her so she would stop her relentless serial campaign of slander on many social media platformsShe chose not to come to us initially to resolve her "complaint"Please record the fact she has been paid off

I am rejecting this response because
it is factually incorrect and continues the type of business practices which
prompted the escalation of this complaint to the Revdex.com in the first place.  
I am pursuing resolution of the overcharges with the credit card company and
will be returning the check for $109.98 received from "All
Valley BBQ, Spa & Patio" on 5/12/2017 in an envelope from "Pride
Piper Service  & Repair".  Additional names associated with
this business are "Desert Fireplaces & BBQs" and "Palm
Desert Fireplaces & BBQs".   The type of operational and public
practices engaged in by this business fail their own and the public interest.
 Financially I am not interested in anything but the crediting of charges
that the documentation, including Mr. [redacted]'s own statement regarding
delivery fees, indicates are in excess of what is owed to the business.
 Personally this is not an effective use of  my time, but
fellow-consumers deserve to know what they may have to deal with in doing
business with Mr. [redacted] and his company.