Desert Foothills Exterminating

It is the industry standard to spot treat any areas of infestation under the warranty periodWhen I was there to take care of the callback under the warranty I asked the client if she had any concerns with any other areas of the house and she said no, that's all she had seenI also offered her the option to renew her warranty, (which she said she wanted to do on the phone before I went there) and she said she didn't have the moneyI took care of the problem area and explained to her that the product can take up to days to fully kill off the colonyIt hasn't even been yet and I'm getting complaintsI went to her house to take care of the problem within just a couple days of the first phone call, most conpanies right now have people waiting 6-weeks for callback warranty work.There is no law or regulation stating that any termite company is required to renew a warranty on any house I explained to her that we would make sure this problem area is taken care of but it would take a little time, (up to days per the label)

It is the industry standard to spot treat any areas of infestation under the warranty period. When I was there to take care of the callback under the warranty I asked the client if she had any concerns with any other areas of the house and she said no, that's all she had seen. I also offered her the...

option to renew her warranty, (which she said she wanted to do on the phone before I went there) and she said she didn't have the money. I took care of the problem area and explained to her that the product can take up to 90 days to fully kill off the colony. It hasn't even been 30 yet and I'm getting complaints. I went to her house to take care of the problem within just a couple days of the first phone call, most conpanies right now have people waiting 6-8 weeks for callback warranty work.There is no law or regulation stating that any termite company is required to renew a warranty on any house.  I explained to her that we would make sure this problem area is taken care of but it would take a little time, (up to 90 days per the label).

It is the industry standard to spot treat any areas of infestation under the warranty period. When I was there to take care of the callback under the warranty I asked the client if she had any concerns with any other areas of the house and she said no, that's all she had seen. I also offered her the...

option to renew her warranty, (which she said she wanted to do on the phone before I went there) and she said she didn't have the money. I took care of the problem area and explained to her that the product can take up to 90 days to fully kill off the colony. It hasn't even been 30 yet and I'm getting complaints. I went to her house to take care of the problem within just a couple days of the first phone call, most conpanies right now have people waiting 6-8 weeks for callback warranty work.There is no law or regulation stating that any termite company is required to renew a warranty on any house.  I explained to her that we would make sure this problem area is taken care of but it would take a little time, (up to 90 days per the label).