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Reviews Desert Landscaping & Pools

Desert Landscaping & Pools Reviews (8)

Please read!!!! I was seeking landscaping services and requested an estimateOnce we had the estimate and Louie M*** (the owner) stated that he will provide the contract to me the next Monday However, Next day he called and asked for my credit card information so that he can start to make the contract and bring it to me next Monday, but he didn’t mention to charge me upfrontLater I found out he charged me over $thru my credit card upfront without my permission and no signed contract, after he charged me then he informed me about the upfront chargeI felt he was giving me the run around and making up excuses…, so I decided to cancel the service which he didn’t start any work anyway When we cancelled with Louie M***, He said that if we cancel now he will charge us $for his time and his schedule time of his crew even though they never did any work He also informed us he was out of town which was on Tuesday so wouldn’t be able to refund any money till next Monday
The owner, Louie M*** charged over $on my credit card without my approvalI never signed a formal/legal contract with Louie about any landscaping servicesCAUTION: He is quick to ask for your credit card/debit card info to get anything started in regards to servicesWe asked for a refund for services that we have not even received and he just referred us to his lawyerI would not recommend this landscaping company to anyoneI am saving your time and a headache; please find another credible landscaping companyI am very dissatisfied with his poor customer service and the hassle having to find a lawyerI am not going to pay over $for no landscaping, this is ridiculousI am a veteran who has served my country and this is what I getAlso after talking with a friend’s landscaper we found out that they also over charge for their services Even after several weeks he still tried to withdraw over $from my debit account even though I already cancelled all services and maintenances with himHe makes up fees for work that he did not perform and tries to justify the amount with invoices Stay away from him and locate a better landscape company

THE WORST! August 2014 they put down 200 sq ft fake grass and rocks through half of my large backyard, no tarp under rocks as I asked about. WEEDS A MILE HIGH ALL THROUGHOUT THE YARD. Called Louie M[redacted] and attempted to get the problem corrected. They sprayed a weed killer, so they said, and within days I had double the amount of WEEDS! like they sprayed grower on it instead. After fighting with Louie M[redacted] on the phone and him hanging up on me once, they came back and supposedly pulled all the rocks up and laid tarp for another $170.00!!! I should not have had to pay anything at this point, the original job cost me $3,550.00.!!! The dismissed certain areas on the side of the house where no one walks, EXCEPT ME, and discovered a very huge patch of weeds. Searching around the yard they did not lay tarp everywhere they were supposed to. Spoke to Louie M[redacted] yesterday on phone and he was nasty, wanted more money, and again, he hung up on me because he wouldn't listen to me. Requested my $170.00 back as he suggested and he said OK via a text. Let's see if I actually get it back.

Please read!!!! I was seeking landscaping services and requested an estimate. Once we had the estimate and Louie M[redacted] (the owner) stated that he will provide the contract to me the next Monday. However, Next day he called and asked for my credit card information so that he can start to make the contract and bring it to me next Monday, but he didn’t mention to charge me upfront. Later I found out he charged me over $1000 thru my credit card upfront without my permission and no signed contract, after he charged me then he informed me about the upfront charge. I felt he was giving me the run around and making up excuses…, so I decided to cancel the service which he didn’t start any work anyway. When we cancelled with Louie M[redacted], He said that if we cancel now he will charge us $800 for his time and his schedule time of his crew even though they never did any work. He also informed us he was out of town which was on Tuesday so wouldn’t be able to refund any money till next Monday.

The owner, Louie M[redacted] charged over $1000 on my credit card without my approval. I never signed a formal/legal contract with Louie about any landscaping services. CAUTION: He is quick to ask for your credit card/debit card info to get anything started in regards to services. We asked for a refund for services that we have not even received and he just referred us to his lawyer. I would not recommend this landscaping company to anyone. I am saving your time and a headache; please find another credible landscaping company. I am very dissatisfied with his poor customer service and the hassle having to find a lawyer. I am not going to pay over $1000 for no landscaping, this is ridiculous. I am a veteran who has served my country and this is what I get. Also after talking with a friend’s landscaper we found out that they also over charge for their services. Even after several weeks he still tried to withdraw over $500 from my debit account even though I already cancelled all services and maintenances with him. He makes up fees for work that he did not perform and tries to justify the amount with invoices. Stay away from him and locate a better landscape company.

THE WORST! August 2014 they put down 200 sq ft fake grass and rocks through half of my large backyard, no tarp under rocks as I asked about. WEEDS A MILE HIGH ALL THROUGHOUT THE YARD. Called Louie M[redacted] and attempted to get the problem corrected. They sprayed a weed killer, so they said, and within days I had double the amount of WEEDS! like they sprayed grower on it instead. After fighting with Louie M[redacted] on the phone and him hanging up on me once, they came back and supposedly pulled all the rocks up and laid tarp for another $170.00!!! I should not have had to pay anything at this point, the original job cost me $3,550.00.!!! The dismissed certain areas on the side of the house where no one walks, EXCEPT ME, and discovered a very huge patch of weeds. Searching around the yard they did not lay tarp everywhere they were supposed to. Spoke to Louie M[redacted] yesterday on phone and he was nasty, wanted more money, and again, he hung up on me because he wouldn't listen to me. Requested my $170.00 back as he suggested and he said OK via a text. Let's see if I actually get it back.

Review: The owner of the business left a flyer on my resident ,stated call for two weeks free landscaping and pool service. I called for the "free estimate" and two weeks well Louie came over with three other man to talk about my problem with my pool, I told him I needed the two lg drains cleaned out and to check the pop ups , he oh yeah I will get you in the pool by the weekend well its been two more weekends and I haven't seen or heard from them , until I texted the company saying that I would stop payment on my check, then Louie was quick to call and say , that I paid for what was on the email sent to my husband. he sent that only because I asked for a receipt. the guy who came to do the job had wrong equipment or not even the right ones. but louie the owner kept telling oh yeah we do it all to get u into your on the weekend for two days all they power wash they say I never saw that and then acid wash, I was told they would that and that's all they put on the email, he didn't not write down anything that was said SO LOUIE MALDONADO'S word doesn't mean a thing, so if anyone else are looking pool/landscaping make sure its in writing don't his word for it , it means nothing. he repeated serval times that is would be worth the high cost he charged $ 500.00 I just wish some day women can trust buisnesses to do what they say. I will be reporting this to local news also. I want at least $150.00 backDesired Settlement: to get my two weeks free pool service and also $150.00 back

THE WORST! August 2014 they put down 200 sq ft fake grass and rocks through half of my large backyard, no tarp under rocks as I asked about. WEEDS A MILE HIGH ALL THROUGHOUT THE YARD. Called Louie M[redacted] and attempted to get the problem corrected. They sprayed a weed killer, so they said, and within days I had double the amount of WEEDS! like they sprayed grower on it instead. After fighting with Louie M[redacted] on the phone and him hanging up on me once, they came back and supposedly pulled all the rocks up and laid tarp for another $170.00!!! I should not have had to pay anything at this point, the original job cost me $3,550.00.!!! The dismissed certain areas on the side of the house where no one walks, EXCEPT ME, and discovered a very huge patch of weeds. Searching around the yard they did not lay tarp everywhere they were supposed to. Spoke to Louie M[redacted] yesterday on phone and he was nasty, wanted more money, and again, he hung up on me because he wouldn't listen to me. Requested my $170.00 back as he suggested and he said OK via a text. Let's see if I actually get it back.

Review: I paid [redacted], owner of Desert Landscaping and Pools, $1650 to clean my front yard, clean my back yard, spray preemergent in front and back yard, along with purchasing sod for my front yard and having him install it. I texted [redacted] to make sure that he set my sprinkler box, and this request came before the day the sod was delivered and laid. He texted back "ok". I have that text, still, by the way, along with a lot more in texts.

His men laid the sod about 4 weeks ago, on a Friday morning. When I saw the sod, on my way out of my garage heading to a sales call, I thought it looked faded, lack normal vibrancy, yet I did not challenge it. The next morning, I was not seeing puddles on my sidewalk, and I was concerned that he didn't set the sprinkler box. I called him a couple of times, and he didn't answer, and eventually he texted me that he was vacationing in Mexico City.

Very long story made short, and I have this all on text messaging, [redacted] didn't send a worker to try to set my sprinkler box until the following Monday - 3 days. Also, back then, we were experiencing daily highs around 103 to 105 degrees. Within those 3 days, my new sod was completely "died on the vine" brown. [redacted]' told me that my sprinkler box didn't work (not true), that my sprinkler box was a real inexpensive one (paid either $59.99 or $69.99 for it, [redacted] said it was old (it's only 6 years old). Yet, the foulest lie out of his mouth was that he told me my front yard zone was not working. So, I had a salesman at Moon Valley tell me to send him a photo of my sprinkler box, via my phone, and he would help me to set it on manual watering. I did so and the water got turned on in the front yard. When I looked over my fence, from the back yard looking at my front yard, a sprinkler head had been snapped by his workers and was gushing water about a foot up into the air. Mind you, [redacted] took the money and ran on vacation to Mexico City (with all his lies, I don't know if that's even true). What I do know is that he never came to survey the work, nor offer any in-person follow up.

Tuesday, 9/29/15, I had a friend's friend come, and within 25 minutes he fixed my sprinkler head and set my sprinkler box (the same box that [redacted] lied about and said was not working, was too old, and was too cheap). That cost me $60 on Tuesday. Yesterday, 10/23/15, I had a new landscaper come and do yard, and I asked him if my sod was alive (though brown). He pulled up a couple of strips and said no roots were coming through... this after about 4 weeks of watering it (4 times a day for 10 minutes each).

I asked him how much to haul away the dead sod and he said $600. Also, I called a salesman at a nursery, who came to my house, yesterday, to give me a quote to take it all away and replace it. He quoted me $1850. So, no matter how I'm looking at this, I have no less than $1200 to get [redacted]'s dishonesty and negligence fixed. I started out nice with him, and though I never yelled at him nor rail with threats, I did text him and leave him vmails that I will take this to court. His repsonse? He said "go ahead" and gave me a name he says is his attorney.

I looked up reviews of him on yelp, and this man has some people angry with him, and I now know why! Please, for the sake of protecting our city residents, hold this man accountable.Desired Settlement: I want him to pay for the cost of removing and disposing of the dead sod, and paying for the new sod. I will only go through Moon Valley nursery for my sod. I do not trust [redacted] one bit. He is truly a wolf in sheep's clothing. He can offer to remove my sod with his men, for free, and then he pays Moon Valley Nursery for their sod and their installing it. [redacted] is an evil man - truly.

Please read!!!! I was seeking landscaping services and requested an estimate. Once we had the estimate and Louie M[redacted] (the owner) stated that he will provide the contract to me the next Monday. However, Next day he called and asked for my credit card information so that he can start to make the contract and bring it to me next Monday, but he didn’t mention to charge me upfront. Later I found out he charged me over $1000 thru my credit card upfront without my permission and no signed contract, after he charged me then he informed me about the upfront charge. I felt he was giving me the run around and making up excuses…, so I decided to cancel the service which he didn’t start any work anyway. When we cancelled with Louie M[redacted], He said that if we cancel now he will charge us $800 for his time and his schedule time of his crew even though they never did any work. He also informed us he was out of town which was on Tuesday so wouldn’t be able to refund any money till next Monday.

The owner, Louie M[redacted] charged over $1000 on my credit card without my approval. I never signed a formal/legal contract with Louie about any landscaping services. CAUTION: He is quick to ask for your credit card/debit card info to get anything started in regards to services. We asked for a refund for services that we have not even received and he just referred us to his lawyer. I would not recommend this landscaping company to anyone. I am saving your time and a headache; please find another credible landscaping company. I am very dissatisfied with his poor customer service and the hassle having to find a lawyer. I am not going to pay over $1000 for no landscaping, this is ridiculous. I am a veteran who has served my country and this is what I get. Also after talking with a friend’s landscaper we found out that they also over charge for their services. Even after several weeks he still tried to withdraw over $500 from my debit account even though I already cancelled all services and maintenances with him. He makes up fees for work that he did not perform and tries to justify the amount with invoices. Stay away from him and locate a better landscape company.

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Address: 4960 S. Gilbert Road #1-167, Chandler, Arizona, United States, 85249-5982

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